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Glen Toyota
Fair Lawn, NJ
4,016 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,016 reviews
April 21, 2024
Fast and friendly service. Professional and courteous staff. Always a great experience at this location. Professional and courteous staff. Always a great experience at this location. More
by mhelton
Verified CustomerEmployees Worked With
Helpful April 21, 2024
Friend recommended Raymond Ortiz and Glen Toyota. Friendly, professional and knowledgeable. Best and easiest purchase process!! Thanks! Friendly, professional and knowledgeable. Best and easiest purchase process!! Thanks! More
by Carold813
Employees Worked With
April 20, 2024
The gentleman who assisted me was very polite and accomodating despite the fact that I arrived more than 5 minutes late. I felt bad about arriving late since I was the last appointment of the day, b accomodating despite the fact that I arrived more than 5 minutes late. I felt bad about arriving late since I was the last appointment of the day, but the associate (I did not get his name but it shows "Freddy" on my receipt) was extremely gracious about it. In addition to his politeness and professional demeanor, I received the absolute BEST car wash that I ever received when bringing my car for service. I had told Freddy that my mats were a mess and to just do what he could. Well, he went above and beyond! I did not get a chance to thank him because I was in my car driving away when I noticed the excellent job. Please pass along my thanks to Freddy for everything! More
by dkm531
Employees Worked With
April 19, 2024
Joe Benigno of WFAN is right. Glen Motors delivered at a great price. After hearing the commercial, I gave them a call, even though, as I live an hour away. They made the proc Glen Motors delivered at a great price. After hearing the commercial, I gave them a call, even though, as I live an hour away. They made the process so easy. More
by rjacobs5
April 19, 2024
Service was done in a timely manner. I was in and out within an hour. I was in and out within an hour. More
by ddscacchetti
Employees Worked With
April 19, 2024
Outstanding customer service! Very professional and fair staff. I would definitely buy from them again! Very professional and fair staff. I would definitely buy from them again! More
by EJA
April 19, 2024
Bill Hughes is good service writer. He listens to all my concerns and explains in detail all the issues and repairs to my vehicle. He listens to all my concerns and explains in detail all the issues and repairs to my vehicle. More
by John Doe
Employees Worked With
April 19, 2024
Comfortable with the sales When you have a question, he answer way fast and explain very good answer way fast and explain very good More
by SCHU0222
April 18, 2024
I asked to have the DCM module looked at and hopefully replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely the cause of the system’s numerous crashes and quarks. But not attempt was made to replace the module. I’m upset that I paid extra for this head unit and the unit doesn’t work properly or reliably. More
by moran.daniel4517
April 18, 2024
Mr. Forteza, was very kind and nice and made it so comfortable with a big decision. Now I'm so happy with the decision to buy a car. comfortable with a big decision. Now I'm so happy with the decision to buy a car. More
by Christy Obi
Employees Worked With
Other Employees :
Spanish Lady at the front desk (very nice) 5 stars
