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Gordie Boucher Ford Lincoln of Janesville
Janesville, WI
3,973 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there.
Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end.
You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 3,973 reviews
October 15, 2020
I had my first serious automobile accident, because of my carelessness, and totaled my vehicle on Wednesday. I called CarFax on Friday, talked to Mr. Islami on Saturday, and had a low-mileage, one-owner Eco carelessness, and totaled my vehicle on Wednesday. I called CarFax on Friday, talked to Mr. Islami on Saturday, and had a low-mileage, one-owner Ecosport delivered to my home near Osage, Iowa, on Monday afternoon. It doesn’t get better than this. More
by ELLIOTT.BLIBRI
Verified CustomerEmployees Worked With
October 15, 2020
Don and Jeff are always great to work with - I am glad to be back in the area with a dealer I can trust to be fair with sales and service. be back in the area with a dealer I can trust to be fair with sales and service. More
by BRAD.LYGHT
October 14, 2020
The Gordie Boucher Ford of Janesville team has taken excellent care of my 2017 Ford Taurus. I would definitely recommend Tim, Ben, Sean, and the team! excellent care of my 2017 Ford Taurus. I would definitely recommend Tim, Ben, Sean, and the team! More
by CARRIEFLOCK
October 09, 2020
Got my Ford Escape in with short notice for a great deal on The Works package. As always, very professional and Courteous. Thorough Checklist presented and recommended tire replacement before Winter. Good t on The Works package. As always, very professional and Courteous. Thorough Checklist presented and recommended tire replacement before Winter. Good to know! The entire staff at Gordie Boucher in Janesville is TOP NOTCH! More
by DCTBEHLS
Employees Worked With
Other Employees :
Ben Stewart
October 08, 2020
My 50K service for my 2017 Taurus including oil change, tire rotation, multi-point inspection and check of my computer system update was very well done! tire rotation, multi-point inspection and check of my computer system update was very well done! More
by CARRIEFLOCK
October 08, 2020
New truck. Very timely in handeling all the paperwork and delivery. Answered all questions. Very helpful in answering all questions and the delivery was great. delivery. Answered all questions. Very helpful in answering all questions and the delivery was great. More
by SDRESCH22
October 07, 2020
It was our second car from Boucher. We went in on a whim and drove out with a new car and great deal. Eric worked really hard to get us the best deal possible. It took a couple weeks, but we stayed in tou and drove out with a new car and great deal. Eric worked really hard to get us the best deal possible. It took a couple weeks, but we stayed in touch and were able to make it work. I have no reason to buy my Mazda's anywhere else. More
by drsave
Employees Worked With
Eric Schuhmacher
October 07, 2020
Great service as always. Always bring both our vehicles to Gordie Boucher Ford Lincoln of Janesville Service Department. They have earned our continued patronage. Thank you. to Gordie Boucher Ford Lincoln of Janesville Service Department. They have earned our continued patronage. Thank you. More
by RickV
Employees Worked With
Ben Stewart
October 07, 2020
Great servķce great employees. Friendly and ready to take care of you. Was in and out in what seemed like no time at all.8009946673 take care of you. Was in and out in what seemed like no time at all.8009946673 More
by BOOGIE02
Employees Worked With
October 06, 2020
I typically have very good experiences here with the service department, but on 10/5/20 was an exception. I scheduled to get 4 new tires on my car and made a 9:30 appointment. My wife sat in the waiting service department, but on 10/5/20 was an exception. I scheduled to get 4 new tires on my car and made a 9:30 appointment. My wife sat in the waiting room for over THREE HOURS with majority of the staff NOT wearing masks. The service advisor explained to me that the technicians were performing a recall on a door latch. I explained that I already took care of the recall several years ago at another dealership. The service advisor responded and said it was a "recall of a recall'. I will admit, it was very proactive of them to perform the recall inspection in addition to the tires. This is the type of initiative I would like to see in a dealership and still would come back for service. In the future, I would like to see the service advisor to notify their customers of a ballpark estimate of how long they will be waiting; ESPECIALLY in the midst of a pandemic. It is same same thing when waiting for a table at the restaurant or in the waiting room at a medical clinic. Having that open line of communication will set the expectations of waiting with the customer. I feel like the communication was absent in this visit. Please improve. More
by DANIELMBURI
Employees Worked With
Randy Seichter
