Gordie Boucher Ford Lincoln of West Bend

Timmy!! He was extremely fantastic there were some and they came up with my vehicle within days of me purchasing it he took care of it for me help make it into a rental and he did not charge me for what w they came up with my vehicle within days of me purchasing it he took care of it for me help make it into a rental and he did not charge me for what was wrong as it was an error on their behalf so I really really appreciated that especially with this tight economy right now I would recommend anybody to work for Tammy as he is fantastic thank you so much Siri More

Dealer Rater Not friendly, ignored me , they all (all) looked at me. One person came to my rescue with broken English .eugene Sanchez was name his name ... Not friendly, ignored me , they all (all) looked at me. One person came to my rescue with broken English .eugene Sanchez was name his name ... More

Brought car in for dead battery/parasitic draw. Told fixed. Went to pick up and dead battery could not leave. They still have car and have not been updated on progress or issue fixed. Went to pick up and dead battery could not leave. They still have car and have not been updated on progress or issue More

The Works Package for oil change, etc. is a good deal. Customer service is great. Appointment for The Works service was right on time - took just about an hour. Waiting areas are clean and comfortable. Se Customer service is great. Appointment for The Works service was right on time - took just about an hour. Waiting areas are clean and comfortable. Service drop-off area is large, neat, and very clean. Service writers are friendly, knowledgeable, and efficient. Always feel that I'm an important customer and my car is being well cared for. More

In and out with a Ford Mustang GT in less than 2 1/2 hrs Got in and was helped straight away. Got the car for a test drive. Negotiated the price and was out with the car in 2 1/2 hours. Now hoping the after Got in and was helped straight away. Got the car for a test drive. Negotiated the price and was out with the car in 2 1/2 hours. Now hoping the after sales service is just as good ! More

Great customer service! A bit of a lengthy wait time for an oil change, tire rotation and car wash but we got to look at a vehicle meanwhile. That's always helpful when you're looking. an oil change, tire rotation and car wash but we got to look at a vehicle meanwhile. That's always helpful when you're looking. More

Return customers, 9 times, always fantastic service.. Mike N. is a great sales person along with the entire staff. Always great experience with Gordie Boucher. Mike N. is a great sales person along with the entire staff. Always great experience with Gordie Boucher. More

Disappointing to see no respect or care for customers or employees. No masks or social distancing or sanitizing going on anywhere. Staff right up in my face with no masks on and customer lounge with no sani employees. No masks or social distancing or sanitizing going on anywhere. Staff right up in my face with no masks on and customer lounge with no sanitizer or soap by the sink. Just the attitude of business as usual! More

buying used car Richard love was easy to work with, had all the answers toall our questions.wayne z. came and talked with us while our financial paper work was being Richard love was easy to work with, had all the answers toall our questions.wayne z. came and talked with us while our financial paper work was being done which made it personal, awesome guy. we will be back, we will be using you for service work. thanks for everything, and a big thanks to Stephanie turner who we made stay late to get our paper work done, thanks very much! More

Brakes Everyone that I've dealt with has been awesome. I bought an 2015 F150 a month ago and my only disappointment is with the brake dust. I have shiny al Everyone that I've dealt with has been awesome. I bought an 2015 F150 a month ago and my only disappointment is with the brake dust. I have shiny aluminum wheels for one day before they start to get less shiny than the rear wheels. I hate that I have to have dry towels in my truck just to wipe them off every couple of days. My truck has been back to you guys a couple of times and each time I'm told that the brakes were new when you put the truck on the lot. I'm not disputing that nor do I think the brakes perform poorly; they work really well. I'm not sure why this truck throws dust like it's going out of style. My father and my brother each have an F150 that is old than mine and they never wipe have to wipe their wheels because of the dust. I keep my cars clean and if you have nice wheels you want them clean. I understand some dust but this is excessive. Wish something could be done about it. I don't have anything bad to say about the people that I've encountered there but I hate that if I didn't wipe the wheels like I do that the fronts would be black in two weeks. More