Gordie Boucher Ford Lincoln of West Bend

Review I would have liked my car dried after wash, many water spots. A couple of recommended services, not urgent. Gives me time to consider recommendati I would have liked my car dried after wash, many water spots. A couple of recommended services, not urgent. Gives me time to consider recommendations. Appreciated the safety measures due to Covid-19 taken More

Purchased a couple vehicles from this dealership within the past few years. Sales department is ok but service department could use some help. Doesn't seem like very knowledgeable diesel mechanics. the past few years. Sales department is ok but service department could use some help. Doesn't seem like very knowledgeable diesel mechanics. More

Very friendly and helpful. Very impressed with the professionalism and willingness to do the right thing/ help find the right vehicle by all who helped us. We are very happy with our vehicle. professionalism and willingness to do the right thing/ help find the right vehicle by all who helped us. We are very happy with our vehicle. More

Very pleased with the experience. I initially contacted the online contact. I was able to have many of my questions answered. I then came in the dealership and wa with the experience. I initially contacted the online contact. I was able to have many of my questions answered. I then came in the dealership and was met by Zeke. This young man is very knowledgeable and outgoing. Zeke was able to sit down with me and go over what I wanted. As it turned out, there was a truck on the lot that would fulfill all of what I was looking for in the vehicle. Zeke was able to make me feel very comfortable during the entire process. At no time did Zeke give my any feeling of being pressured. I have had interactions with other dealerships over the years, Zeke will be someone that I will refer my friends and family members to when they are seeking a new vehicle. More

Great! Fell at ease right away! Felt great dealing with Kim and was able to raise my vehicle concerns with her regarding the squealing noise I was experiencing with it! The first a Felt great dealing with Kim and was able to raise my vehicle concerns with her regarding the squealing noise I was experiencing with it! The first appointment was rather long (about 3 hours), but I needed a 4 wheel alignment along with diagnosing the squealing problem. The second appointment was long also, but the rear brakes had to be completely repaired and I understood this. Look forward to working with Kim in the future! More

I was told this service would take 45 mins and spent 1.5 hours at the dealership. Now with that said and the times we are in, the service was great and I will be back to see how it is in the future and I e hours at the dealership. Now with that said and the times we are in, the service was great and I will be back to see how it is in the future and I encourage all to do so as well. More

Fantastic Service I scheduled an oil change and was greeted by wonderful service staff. I was checked in quickly. While they were doing their paperwork, they had a rep I scheduled an oil change and was greeted by wonderful service staff. I was checked in quickly. While they were doing their paperwork, they had a report that my front wheels were a bit out of alignment. They had the time to preform the work necessary to get me back on the road. Was told that my car would be done in approximately 2 hour, it was completely finished in under 90 minutes. Can’t beat that! More

Very quick, and they sanitized the necessary hand touched components in the vehicle. Very nice feature, I hope they continue to do so even after this pendemic is over. components in the vehicle. Very nice feature, I hope they continue to do so even after this pendemic is over. More

Great service. Always have a positive experience with Boucher Ford West Bend. Staff was very helpful. I plan on buying from them in the future Boucher Ford West Bend. Staff was very helpful. I plan on buying from them in the future More

Helpful staff I have purchased many vehicles from Boucher and staff has always been helpful with both sales and service! They all work together to make buying a I have purchased many vehicles from Boucher and staff has always been helpful with both sales and service! They all work together to make buying and service enjoyable. More