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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,150 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,150 reviews
May 23, 2022
ThanX 4 Fast service coming in & getting help so soon. Done right, didn't wait long Done right, didn't wait long More
by pgnighwi
Verified Customer
Helpful May 23, 2022
I always get the help I need I been going through a hard time with my truck at the other shop which it's been there for 3months they help me get in a new car which I really needed time with my truck at the other shop which it's been there for 3months they help me get in a new car which I really needed More
by PATTERSONP85
May 23, 2022
Very smooth transaction for buying out my lease along with some added accessories to my truck! Great communication along the way thru phone, text and email. Highly recommend! with some added accessories to my truck! Great communication along the way thru phone, text and email. Highly recommend! More
by LEIBHAM80
May 20, 2022
It was great as always. But the service depth did. Ot fix the problem with my ignition I still have this problem I will be bringing it back so they can fix it But the service depth did. Ot fix the problem with my ignition I still have this problem I will be bringing it back so they can fix it More
by LOA1WATAOM81
Employees Worked With
May 20, 2022
Very good service they were able to get the truck into service before the appoinment date. service before the appoinment date. More
by DONALDG0
Employees Worked With
May 20, 2022
Amazing experience all the way around. They worked extra hard to get me the truck I really wanted so I would not have to settle. They worked extra hard to get me the truck I really wanted so I would not have to settle. More
by Warrior75
May 20, 2022
It’s always a great experience working with Eugene and the team!! I was in and out in no time with my new car!! the team!! I was in and out in no time with my new car!! More
by DAWN.LIESENER
May 19, 2022
Greeted promptly and with a smile. Process fully explained. Appointment set for my convenience. Excellent customer service overall! Process fully explained. Appointment set for my convenience. Excellent customer service overall! More
by Becker.Diane.m
Employees Worked With
Angie Heyse
May 19, 2022
Did not fix the issue. Said they are not allowed to fix intermittent issues under warranty even though the trouble code told them specifically what part had the problem. S Said they are not allowed to fix intermittent issues under warranty even though the trouble code told them specifically what part had the problem. So i have to wait for it to fail completely. $29.00 part. Wasted 2 hours of my time. Also they said they cleared the trouble codes and tested, but some codes were still present when I checked before even leaving the lot. More
by Tinker3433
May 19, 2022
Dealership was friendly and clean/professional. I drove from Green Bay because they honored plan pricing that I had, which I was very pleased with, and Stephanie from the BDC sent me a video of the I drove from Green Bay because they honored plan pricing that I had, which I was very pleased with, and Stephanie from the BDC sent me a video of the vehicle and said hello to me when I arrived. However, the vehicle was not filled with fuel upon arrival and had undisclosed mechanical issues on it that were easily noticable, and blame was deflected for this instead of owning it. Zeke in finance was extremely easy to work with and knowledgeable. More
by PJChady15
