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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.6
1,884 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,884 reviews

March 18, 2024

Asked about a roof rack that was loose. Told it needed adhesive and they don't do that- go to a body shop. Found a 2021 notice of this problem and the fix. I will find a body shop that I ca More

by JBISHOP13
Recommend Dealer
No
Employees Worked With
Service
Jul 11, 2024 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Belal Barakat Service Manager 262-697-0700

March 15, 2024

The work on my vehicle was done well, exactly as planned and on time. Staff was friendly, helpful, and kept me informed. Very good experience. More

by nicolettemweber
Recommend Dealer
Yes
Employees Worked With
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Jul 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 14, 2024

I was forced to go home and return to Boucheron with my invoice that had written credit notes for credit due me. Boucheron shud have had the credit notes in their system. By requiring me to bring in the cr More

by SBFMJF
Recommend Dealer
No
Mar 14, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 13, 2024

The folks at Gordie Boucher Ford are aces! Sal, Scott, Joe and Mike made us feel welcomed and appreciated. More

by Wilmotjohnny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Johnny, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

March 12, 2024

Maintenance work Karen and Rebecca got my company vehicle in for routine maintenance quickly, made sure the work was done quickly and were always pleasant and professional. More

by Firedog5800
Recommend Dealer
Yes
Employees Worked With
Karen and Rebecca
March 11, 2024

Always a pleasure to have your questions answered and be in and out in a timely fashion! More

by kimdekanich
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
March 11, 2024

Talk to him last week about a check engine light that wasn't properly taken care of. He said he would get back with me and never heard back. More

by chad.george1
Recommend Dealer
No
Employees Worked With
Service manager
Mar 12, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Chad, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 11, 2024

I am very happy with the service from you Picking up and dropping off the car is the best. The work that was done in my car come out nice. More

by CYNTHIA_SALLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Mar 12, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Cynthia, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

March 09, 2024

Had my service scheduled for a remote start they had not ordered the parts required for the service and at times it was difficult to reach someone regarding when my services might be completed. More

by Mz.tootie96
Recommend Dealer
No
Employees Worked With
Bradford Titone
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
Mar 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 09, 2024

Always great experience with Gordie, no complaints Highly recommend them for all your Ford needs especially the pick up/ drop off service. More

by PEASTMAN0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
Mar 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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