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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,637 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,637 reviews

February 22, 2026

Poor customer service and no organization. Appointment was set for 3:30 and upon arrival was told it would take 3 hours. More

by miguelrivasorl
Recommend Dealer
No
Employees Worked With
Fedler Petit Frere
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Feb 25, 2026 -

Greenway Kia West responded

I am sorry for the frustration caused by the wait time and the organization during your visit. We value your time and it is never our intention for an appointment to result in an unexpected delay. Please visit the dealership and ask for me directly so we can discuss this further and look into your experience. Mark Foster Service Manager

February 21, 2026

He's kind and explains everything about the process that my car was going through. He was in contact with me all the time while my car was in the dealer. More

by saradl1659
Recommend Dealer
Yes
Employees Worked With
Fed
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that our team was kind and provided a clear explanation of the process your car was going through in Orlando. Keeping our guests in Winter Garden informed and in contact at all times is a priority for our Kia service center. We look forward to seeing you again for your next visit. Mark Foster Service Manager

February 21, 2026

Once I got the appointment to bring my car in. Fedler Petit Frere took it from there, he was very kind and nice. Had my car ready when promised. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Fedler Petit Frere
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Fedler Petit Frere was very kind and provided excellent service once you arrived for your appointment in Orlando. Our team in Winter Garden strives to ensure every vehicle is ready when promised at our Kia service center. We look forward to seeing you again for your next visit. Mark Foster Service Manager

February 20, 2026

Corrupt Dealership, No Policy shown, , Bogus Contract, My new Kia home is with Regal Kia, Excellent customer service! More

by Angeladnnngg
Recommend Dealer
No
Employees Worked With
Jeremy Gresham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Barroso
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Feb 25, 2026 -

Greenway Kia West responded

I am sorry to hear about your frustration and the experience you described. We take these matters seriously and strive for transparency with all our guests. Please visit the dealership and ask for me directly so we can discuss this further and look into your concerns. Anas Lazaar General Manager

February 20, 2026

Always very helpful with great customer service. Was efficient in letting me know what had to happen with my car and the status of my car during the process. A very friendly environment. More

by Smilleysgirl97
Recommend Dealer
Yes
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that our team was very helpful and efficient in providing updates on the status of your car in Orlando. Creating a friendly environment and maintaining clear communication during the process is a top priority for our Kia service center in Winter Garden. We look forward to seeing you again for your next visit. Mark Foster Service Manager

February 20, 2026

Great It was a great experience hope my car didn't have to take so long after dropping it off so early More

by T.kimkowski
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that you had a great experience with our team in Orlando. While we strive to be efficient, we appreciate your patience regarding the time it took to complete the work after you dropped off your vehicle in Winter Garden. We look forward to seeing you again for your next Kia service center visit. Mark Foster Service Manager

February 20, 2026

Simple, quick, caring for the customer Sales side try to talk to you about selling your car but the service side is great More

by Zgrite
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that the service side of our team in Orlando was caring, quick, and simple to work with. While our sales team in Winter Garden is always happy to discuss trade-in value, we are glad to hear your experience at our Kia service center was great. We look forward to seeing you again for your next visit. Mark Foster Service Manager

February 19, 2026

Jesse and Gabriel in the Service Department took good care of my 2025 Kia Seltos vehicle. They are always so helpful and nice to me. I appreciate the great customer service from Jesse, Gabriel, and the More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Ramirez, Keiara Lluberes
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse and Gabriel in our service department took such good care of your 2025 Kia Seltos. Providing helpful and nice customer service to our guests in Orlando and Winter Garden is our top priority, and we truly appreciate your kind words about our entire staff. We will be sure to share your gratitude with Jesse and Gabriel. We look forward to seeing you again for your next Kia service center visit and hope you have a marvelous day as well. Mark Foster Service Manager

February 19, 2026

It was very good. Questions I had were answered; I was kept informed as I waited for the assessment, and I appreciated the shuttle service when I had to leave the car More

by elmarlegg
Recommend Dealer
Yes
Employees Worked With
Fred
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that your questions were answered and that you were kept well-informed while waiting for your assessment in Orlando. We are glad you were able to take advantage of our shuttle service during your repair in Winter Garden. We look forward to seeing you again for your next Kia service center visit. Mark Foster Service Manager

February 19, 2026

I was treated very well and my sales Andy treated me extremely well. The credit manager ill give him a ☆☆☆☆☆ rating. More

by fastfred500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Urdaneta
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Andy and our credit manager took such great care of you during your visit in Orlando. Providing a five-star experience and treating our guests extremely well is what we strive for every day in Winter Garden. We will be sure to share your kind words with Andy and the finance team. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

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