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Greenway Kia West - Service Center

Orlando, FL

4.2
1,772 Reviews

1,775 Reviews of Greenway Kia West - Service Center

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May 31, 2025

Brian Jones was very helpful in explaining what going to be done and about how long it will take More

by hochred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you for the awesome review, Hochred! We're glad to hear Brian Jones took great care of you and kept you informed every step of the way. We’ll be sure to share your feedback with him—thanks again for choosing Greenway Kia West! — The Greenway Kia West Team

May 31, 2025

Thank you good job here is the best auto service place in town thank you very much More

by flgatorman1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you so much for the kind words and support, flgatorman1! We’re honored to be your go-to spot for auto service in town. It means a lot to our team—thank you for choosing Greenway Kia West! — The Greenway Kia West Team

May 31, 2025

Great service and always reliable. Cant thank Greenway Kia West for all the help with my EV9 More

by tiffytaffy2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph D. Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you so much for the kind words, Tiffytaffy2002! We're thrilled to hear that you had a great experience and that our team could help with your EV9. Your trust means the world to us, and we’re always here when you need us. Enjoy every mile in your new Kia EV9! 🚗⚡️ — The Greenway Kia West Team

May 30, 2025

Awful experience. Misrepresented new loan details, and trade in vehicle loan payoff date. Given sales contract paperwork on a thumb drive which we couldn't open onc More

by dhat3462
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Dear dhat3462, We’re truly sorry to hear about your experience and want to sincerely apologize for the frustration and inconvenience you encountered. What you described does not reflect the level of service or integrity we strive to uphold at Greenway Kia West. Your feedback is being taken seriously, and we are actively reviewing the situation internally. We never intend for any customer to feel unheard, misled, or pressured in any way. If you’re open to it, we would appreciate the opportunity to speak directly and work toward resolving your concerns. Please feel free to contact our management team at [insert direct phone number or email]. We value every customer’s trust and are committed to doing better. — The Greenway Kia West Team

May 30, 2025

Tony was the best advisor ever! He explained everything well and helped me out. Rate 10 out of 10 More

by ashchekzbabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you so much for the awesome review! We're thrilled to hear Tony gave you a 10/10 experience—he’ll be so happy to hear this! We appreciate your trust and look forward to helping you again at Greenway Kia West! — The Greenway Kia West Team

May 30, 2025

Excellent work, very good communication. I highly recommend Gabriel and Tony. See you there at the next service. More

by MENDEZ121306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you so much for the great review, Mendez121306! We’re thrilled to hear Gabriel and Tony provided excellent service and clear communication during your visit to Greenway Kia West. Your recommendation means the world to us! We look forward to seeing you again for your next Kia service appointment in Orlando. — The Greenway Kia West Team

May 30, 2025

Even though I showed up on a very busy day, Jesse took his time, explained the services that were provided and was very friendly. He was knowledgeable, professional, knowledgeable pleasant and a great re More

by mrfaisant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Greenway Kia West responded

Thank you so much for the incredible review, mrfaisant! We're thrilled to hear Jesse made such a positive impression and that your experience was smooth—even on a busy day. We'll be sure to pass along your kind words to him. We're honored to be your trusted service center and look forward to seeing you next time! — The Greenway Kia West Team

May 29, 2025

Kieria was very attentive and worked very hard to keep me there as minimally as possible. She was firdt rate, with magnificent customer concern. She is a valuable asset to greenway Kia west. More

by hmdocrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara Lluberes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I had the worst experience,worst customer service,the cashier was very rude to me was in rush.She was annoyed if i asked her anything. More

by puja.thapa182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keiara Lluberes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I am grateful for bread and the staff of Greenway West. I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful. More

by IndhiraFeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Gault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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