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Grinwald Ford
Watertown, WI
796 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 796 reviews
June 25, 2026
Easy to schedule. Work was done in a timely manner. Employees were very friendly. One possible area to improve, I've been to some dealers that offer a car wash with th Work was done in a timely manner. Employees were very friendly. One possible area to improve, I've been to some dealers that offer a car wash with the service. That's a really nice touch if you need to be more competitive. More
by weberjt26
Verified Customer
June 24, 2026
Amazing service and work Communication was top notch, highly recommend and will be returning. Great work highly recommend and will be returning. Great work More
by krizolgabbz
Employees Worked With
June 20, 2026
Excellent service, by all, Ralf answers my questions I appreciate and learn from this.?? Laurie is always helpful, thank you!?? appreciate and learn from this.?? Laurie is always helpful, thank you!?? More
by nitaniemczyk
June 19, 2026
It was good. It was pretty fast and will go back again. For other parts for my vehicle. It was pretty fast and will go back again. For other parts for my vehicle. More
by kalebkaulback98
June 18, 2026
Took a very long time 1hr 30 min. The lady that gave me my keys and bill was talking to another coworker for 7-10 min in-front of me while I waited The lady that gave me my keys and bill was talking to another coworker for 7-10 min in-front of me while I waited More
by Unrealflyer
June 18, 2026
Prompt and professional. That's it. Professional and pleasant and prompt. Was thorough in assessment of car. That's it. Professional and pleasant and prompt. Was thorough in assessment of car. More
by stoltenbergm
June 16, 2026
The staff are always helpful and very friendly. They know how to help keep our cars in good running condition. They know how to help keep our cars in good running condition. More
by T19POFF
June 15, 2026
Everyone at Grinwald has been friendly and helpful, and they are knowledgable. Great customer service. I know I can trust them with my car. they are knowledgable. Great customer service. I know I can trust them with my car. More
by ellengeiger
June 13, 2026
Working with Grinwald Ford has been a good experience with kind and helpful employees. With it being so close to home, Grinwald Ford is my 'go to' for all things Ford related. with kind and helpful employees. With it being so close to home, Grinwald Ford is my 'go to' for all things Ford related. More
by btetz
June 13, 2026
Lauri was excellent! my experience was great overall they worked with my availability. Great customer service they were able to fit in last minute and got the service don my experience was great overall they worked with my availability. Great customer service they were able to fit in last minute and got the service done in time. More
by Safwat.sabah
