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Handy Toyota

St. Albans, VT

4.7
4,259 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,259 reviews

November 23, 2023

I brought my truck ('22 Tundra i-FORCE) in on Tuesday (11/7) for the first (10k mi) service to include an oil change with "multi-point inspection" and tire rotation. I had my mounted winters to put on in More

by jatilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Paquette
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Handy Toyota responded

Thank you for your feedback. We apologize as it looks there were a few issues during your visit. It is never our intention to hold someone here longer than expected and we're sorry you didn't get a regular update regarding time. This feedback gives us an opportunity to address these issues. We also apologize that the tires weren't marked and the interior was not as clean as when you brought it to us. Please contact our Customer Relations Manager at (802) 582-8183 so we can further discuss these issues and we can hopefully come to a resolution. Your input in very valuable to us and we appreciate your business.

November 22, 2023

Basic service, all was done was a winter tire change over. Schedule appt occurred on time and was done as planned. I would like to see a basic car wash and vaccum done at the dealership. It More

by leahysmaplefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
November 22, 2023

Victoria was very nice and answered all my questions. She showed me to the waiting area and she also pulled my car right up to the curb for me when it was time to leave. I was satisfied with the wor More

by bajette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Handy Toyota responded

Thank you so much for the review! It's great to hear that Victoria was able to help you out! We are so happy that you had a good experience!

November 22, 2023

Brought my truck in because I was told it needed to be looked at by a tech because they couldn't figure out why my cab is tilting an inch on the drivers side. I was then told "oh that's normal " but I've More

by mikew1052
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
November 22, 2023

We have purchased 3 new Toyota's at Handy Toyota, over the last 40yrs. Adam Bently was helpful, efficient, and great to work with. We always appreciate the NO "Hard-Sale-Pitch-BS" from the Handy Finance More

by EmoryKeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Handy Toyota responded

Thank you for the review! It's great to hear that you had a good experience with us! We really appreciate you taking the time to leave us one!

November 21, 2023

The winter tire change is very pricey and I had to return to have the low tire light reset because the technician failed to press the reset button. Victoria was very helpful and made sure the tire pressures More

by craigharwood1949
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Jean Marie was great! Not pushy and very helpful and respectful and coutesy! So was the guy doing the warranty deal (Kyle) he really went above and beyond for my son and More

by jogiants1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Handy Toyota responded

Thank you so much for leaving us such a nice review! We are so happy to hear that you had a good experience!

November 21, 2023

Jordan was great to work with. He sent me a personal video using my name in the detailed video to show me an up close of the car I was purchasing. It was a great buying experience. More

by leaky0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Kehaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lambert
Nov 24, 2023 -

Handy Toyota responded

Thank you so much for the review! We are so happy to hear that you had a good buying experience!

November 21, 2023

Am not satisfied with your review format where you are forcing your customers to write down his/her comments with 15 words! More

by Munir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Handy Toyota responded

Thank you for taking the time to leave William a review. Please don't feel forced to leave a review, we simply like getting feedback so we know how to improve.

November 18, 2023

Friendly and efficient for William. The wait was longer than expected due to two service workers calling to be absent. More

by Smckenzie0070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Handy Toyota responded

Thank you so much for your review!

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