I had always looked forward to purchasing a vehicle from Harbro. The vehicle my son was to commute to school was to come from Harbro and no other. I had the honor of speaking to Tim Hare in the lot when I arrived and had the opportunity of sharing the story of his selling my brother his first car 40 years ago, which he remembered (make, model and color) After telling him what we were looking for he immediately brought us to the Honda CRV that we would eventually buy. He knew the purchase history and the 2 previous owners. He introduced us to Michael who walked us through the process with knowledge and professionalism, and left us with a feeling of having made a great decision. We will certainly be back. On a side note, Tim was on his way to Bridgeport Conn that day and he offered to give my daughter a ride home from the University of New Haven on his way back. An offer he truly meant and he left the offer standing since he goes there often.