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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,386 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,386 reviews

January 18, 2023

Sean is ALWAYS so responsive and flexible! I really appreciate accommodations on short notice! Thank you all! Kelley Rice More

by KRICE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for leaving your review.. Sean is one of our superstars! Hope everything is going well! -Mark

January 17, 2023

Harbro has always been good to me, I highly recommend them, they work with people! More

by ornmarie130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Hello, I wanted to thank you for taking the time to leave us some feedback. We are always happy to try to help give the best advice possible.. so I'm proud of our team for working through your recommended repairs with you. Have a great week! -Mark

January 13, 2023

Friendly staff, easy going. No sales pressure to buy a car. They let you test drive any car you’re interested in without sitting in the backseat with you like big box dealership More

by Colleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Judson
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks Colleen. Our goal at Harbro is to give people a place that they can come and feel comfortable with every part of a deal, or car service. We are proud to be an alternative to the big dealerships, and we promise to never pressure anyone into a decision. I'm happy to hear that our team worked well for you! We appreciate your business! -Mark

January 13, 2023

Once again Harbro took care of all the issues we were having Thanks again for the great service. More

by JFCOGGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Happy to hear that the service team solved your problems! Thanks for the review. -Mark

January 13, 2023

Well use go Webster no maintenance this time . Went whitensville first time there know me deaf hard of hearing will get use to it . Will be miss Aaron great guy service took time for me understand More

by jruszyk60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you John, for taking the time to leave us some feedback. I hope that both locations treated you well, and resolved any service concerns that you may have had. Thanks again for your business. Mark

January 13, 2023

Kept me in the loop and took care of the problem. Highly recommend them for sales and service. More

by mercxr71977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you, our service team works hard to make sure our customers know what is going on when their car is in for service. We understand how important your car is! Thanks for your business! -Mark

January 11, 2023

Sean and his service team are amazing. I would not trust anyone else. Sean is kind and honest when speaking to customers about what their vehicles need. More

by law422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim the mechanic
Feb 02, 2023 -

Harbro Sales & Service Inc responded

We're thrilled to have Sean on our team! Thanks for your kind words, I will be sure to share them with Sean. -Mark

January 06, 2023

They found a problem, made sure my car was safe and always do excellent work. More

by Ken King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you for leaving some feedback for our service team. We are always amazed at the things that they can do! See you soon! -Mark

January 05, 2023

Harbro is an honest business with honest people who work there. Harbro is fair and competitive with the prices and has Top Quality Service Personnel; Professional Customer Service and Sales and the Best veh More

by Yoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

We take great pride in providing the highest quality vehicles, and I wanted to thank you for taking a moment to compliment my team. They work extremely hard to make sure everything runs smoothly! I appreciate your business. -Mark

January 04, 2023

This service department went above and beyond to save me from being without a vehicle for 5-6 days over the holidays. Their dedication to customer satisfaction is always first and foremost. More

by BAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Bonner
Feb 02, 2023 -

Harbro Sales & Service Inc responded

We certainly understand how important your car is, and I'm happy to hear that our team was able to get things resolved for you quickly! Thanks again! -Mark

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