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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,386 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,386 reviews

December 30, 2022

Friendly staff quick service , I’ve been going to Harbro for at least 8 years and I’ve always encountered a good experience !!! Happy New Year 🥳 More

by jaredayotte245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you for the kind words! Hope your New Year has been amazing so far! -Mark

December 29, 2022

Very customer friendly, willing to work with their customers.. Very Personable, Not a pressured sales force.... Makes you feel like part of the family. More

by goomba.wm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Bellerose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for the review. Our business is based on trust, and that never includes pressure. We believe that if a salesperson is trying to pressure you into a decision, it probably isn't the right one! Thank you for coming to Harbro! -Mark

December 29, 2022

Really like my new vehicle. Price seemed reasonable and mileage was in the range I was looking for. More

by cruisin67
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Judson
Feb 02, 2023 -

Harbro Sales & Service Inc responded

I'm happy to hear that we were able to provide what you were looking for! Thanks for your business! -Mark

December 28, 2022

This time for service they did a fantastic job with my car also was able to get my inspection sticker for the upcoming New Year More

by taichiforyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Happy New Year! Thanks again for your continued business! -Mark

December 28, 2022

Really like the vehicle I purchased. All staff in office, sales and service were very helpful and polite. More

by cruisin67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you for taking a moment to let our team know how they did. We appreciate it! -Mark

December 28, 2022

Always excellent service and very polite to their customers,I purchased my car here at Habro and I bring my car here for all service needs. More

by apinkham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you for letting us know how we are doing! Happy New Year! -Mark

December 28, 2022

Service staff responded quickly, took my car within a day of me calling. Friendly, attentive service! Use their service department for tires as well as car maintenance. More

by Donnagib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for letting us know how your service went. Our service team works incredibly hard, and probably doesn't get the credit they deserve. Your feedback helps ! Thanks again, Mark

December 24, 2022

Friendly and helpful. They communicate well and make sure your needs are met. My family has used Harbro for over a decade and happy with them. More

by paulmello88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you, Paul, for your review, and your business over the years. We appreciate you! -Mark

December 21, 2022

Such a great family. Love buying our vehicles from them. Our whole family buy from Mike. Love the way they take care of us. Love to all. Happy holidays More

by m.marengo62292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for your feedback. We always want to be the best, so your input helps! -Mark

December 19, 2022

Excellent as always! I just purchased my 4th vehicle from Harbro and once again I’m very happy. They found me exactly what I wanted and had it shipped here in no time. Th More

by Sdaigle85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for taking the time to leave your feedback. We are thankful for families like yours that have been loyal Harbro clients for all these years. Hope you're enjoying that gorgeous truck... We finally just got your brother a truck too! Hope everything is great! Happy New Year! -Mark

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