Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,387 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,387 reviews
January 15, 2021
Bob was so helpful, patient and kind. He took time to understand what car I was looking for and gave me the perfect car. This is exactly what I was looking for. He was also non judge mental in answering understand what car I was looking for and gave me the perfect car. This is exactly what I was looking for. He was also non judge mental in answering all of my (sometimes silly) questions. More
by SarahH
Helpful January 13, 2021
I posted my 2019 GMC and soon after was contacted by Tim. He asked me about the truck and called me back the next morning with an offer. The offer was fair so I agreed to the deal. Th office personnel are ve He asked me about the truck and called me back the next morning with an offer. The offer was fair so I agreed to the deal. Th office personnel are very professional. They contacted my bank for the payoff and took care of all the paperwork. I arrived with the truck and all the documents were prepared and ready to sign. The payoff check was printed and ready to overnight ship to my bank. They made the deal very easy and simple. I don’t believe it could have went any smoother. I highly recommend doing business with Harbor Sales & Service. They are a top notch establishment. More
by mrkb74
January 07, 2021
Faithfully get my oil changed and my tires rotated per their recommendation. I am grateful for small town service. I am in the process of buying my daughter her car there as well; couldn't be happier wi their recommendation. I am grateful for small town service. I am in the process of buying my daughter her car there as well; couldn't be happier with the process! More
by KAube77
December 13, 2020
Had my vehicle serviced, oil and filter changed.Plus Had my vehicle serviced, oil and filter changed. Plus they did a full page of other checks. Everything was in the green...ready for Winter! Had my vehicle serviced, oil and filter changed. Plus they did a full page of other checks. Everything was in the green...ready for Winter! More
by Ange1946
Employees Worked With
Mark Alisch
December 11, 2020
Bob Cole sold the CRV -2014 with no pressure. As a previous Honda CRV owner we are very pleased. All features were explained, passed State inspection first try. very smooth ride and loved the arm res previous Honda CRV owner we are very pleased. All features were explained, passed State inspection first try. very smooth ride and loved the arm rest for passenger. Bob contacted us at home as a follow-up call. I indicated a request regarding tire pressure. Had me stop in today, checked same all OK. Great sales work and quick service. 5-stars well earned. Trudy and William Williams More
by WBW3RD
Employees Worked With
Mark Alisch, Bob Cole
December 01, 2020
This is my family’s 8th car from Harbro and my first car that I can call my own. Mark and the team were so helpful throughout this whole process, from suggesting cars to test drive to helping with paperwork that I can call my own. Mark and the team were so helpful throughout this whole process, from suggesting cars to test drive to helping with paperwork and making sure my car was perfect before I bought it. I am so thankful for all of their help and 100% highly recommended Mark and the Harbro team to anyone considering getting a vehicle! More
by Joriatodd
Employees Worked With
November 27, 2020
Just installed in my 2010 Mercury Milan, remote car start. A loaner was provided and early afternoon, car was ready. Mark Alisch gave an easy instruction. Works like a charm! I've had just recentl start. A loaner was provided and early afternoon, car was ready. Mark Alisch gave an easy instruction. Works like a charm! I've had just recently, a total brake job. They found my rear calipers were rusted, they too are new. Safety first! More
by Ange1946
Employees Worked With
Mark Alisch
November 19, 2020
My 2018 Honda Ridgeline was purchased by Tim, at Harbro Auto. It was the easiest, most fluid sale I have ever done. Tim & the Team at Harbro are simply the best. Auto. It was the easiest, most fluid sale I have ever done. Tim & the Team at Harbro are simply the best. More
by H-puck
Employees Worked With
November 15, 2020
Everyone at Harbro did all they could to give me great deals on a rental until I found the car I wanted, and the car I bought. Very helpful and nice family run business. deals on a rental until I found the car I wanted, and the car I bought. Very helpful and nice family run business. More
by Joyce
Employees Worked With
Other Employees :
Bob Cole, Chris Rodgers
