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Hartford Toyota

Hartford, CT

4.6
3,776 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,776 reviews

February 28, 2023

Great experience. Full transparency and no hassles. From start to finish and easy and enjoyable experience More

by Davidssamuels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well, David. We truly appreciate your feedback! The Team at Hartford Toyota

February 26, 2023

They work with professional attitude , all work done with promises and on paper they give to the customers More

by thihoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

February 24, 2023

Service was terrible. They had me come in and my car wasn’t ready they could’ve had a rental already, but they didn’t More

by Jtorres8068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

If I could give Omar a 10 star review I would. He was awesome to work with. Very responsive with e-mails and phone calls. Highly recommend Omar. The Hartford Toyota dealership was a pleasure to wo More

by stephjanis76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Feb 23, 2023 -

stephjanis76 responded

Highly recommend

February 21, 2023

Jennifer Glidewell provided exceptional customer service. Excels at providing timely feedback. Provided dedicated one on one support to ensure all of our questions and needs were answered in a timely manner. More

by Nia S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rosemond
Feb 22, 2023 -

Hartford Toyota responded

Nia, We are very happy to hear Jennifer and Kyle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

February 20, 2023

I liked that they updated me to service needs, with a pleasant attitude that service is available whenever I decide to have it done. More

by dorothybeatty73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

February 19, 2023

I'm very satisfied for the quick response of the issues. Steve is very accommodating. More

by fouramonasterial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Stephen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

February 19, 2023

Costumer service was really great! I worked with Ben who was very informative and helpful throughout the entire process! More

by Ljs23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Ben, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

February 19, 2023

The service was great and efficient. The wait time wasn't too long. Janice us the best bc she listens to what I want and is very nice. More

by 860584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Janice was able to help, and we hope to see you again! The Team at Hartford Toyota

February 18, 2023

Steve Elliott and Bo ( last name I can’t recall) are my go to guys! They are dependable, honest and i trust them both. More

by statezilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Stephen and Bo and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

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