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Hawk Ford of St. Charles
St. Charles, IL
2,791 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,791 reviews
October 09, 2024
Brought the vehicle in for repair, they diagnosed it, 2 weeks later I had to go back and pick up the vehicle, with no work completed to use for a trip. Brought the vehicle back for the diagnosed repairs, 2 weeks later I had to go back and pick up the vehicle, with no work completed to use for a trip. Brought the vehicle back for the diagnosed repairs, 2.5 weeks later the repairs where complete and did NOT solve the issue. They attempted to rebalance the front wheels and rebalanced them improperly. They told me that's all they could help me with and sent me on my way. More
by DUPREECONSTR
Verified Customer
October 07, 2024
Quick and easy experience buying my F250. Bill let me test drive a few trucks to make sure I was comfortable with ordering the new one I wanted with the features I needed. Bill let me test drive a few trucks to make sure I was comfortable with ordering the new one I wanted with the features I needed. More
by EAMBLK50
Employees Worked With
October 07, 2024
Loves my sales experience with Jeff! He and the whole Dealership are Professional, Courteous, very knowledgeable and helpful. Great purchase. I Love my new Ecosport!! Hawk Ford is my 1 He and the whole Dealership are Professional, Courteous, very knowledgeable and helpful. Great purchase. I Love my new Ecosport!! Hawk Ford is my 1st choice in Dealerships!! More
by STOCK
October 06, 2024
Great dealership experience. Fast and quality service. Total pros. I bought my Bronco here. they stand behind their products. Fast and quality service. Total pros. I bought my Bronco here. they stand behind their products. More
by ELEAFBLAD
Employees Worked With
Other Employees :
Marisa Case, Anthony Dillon
October 04, 2024
Steve was a true professional. I felt the digital/text estimate was confusing. Too hard to disseminate what I had the vehicle in for vs the suggested services. I felt the digital/text estimate was confusing. Too hard to disseminate what I had the vehicle in for vs the suggested services. More
by JJC
Employees Worked With
October 04, 2024
The process went smooth. In and out was prompt. Sales rep Russell & the GM were helpful In and out was prompt. Sales rep Russell & the GM were helpful More
by TURFDJ
October 04, 2024
Experience was amazing and the team was fantastic in getting me into my new Bronco! getting me into my new Bronco! More
by SBROWN2191
October 04, 2024
The service at Hawk Ford in Saint Charles is always extraordinarily fantastic. I appreciate it. I can depend on them getting work done quickly efficiently and on my timeline thank you very much. I won’ extraordinarily fantastic. I appreciate it. I can depend on them getting work done quickly efficiently and on my timeline thank you very much. I won’t take my vehicles anywhere else. More
by Dan crull
September 30, 2024
Andrew and DJ with patient, quick & efficient. As a sales manager DJ's soft close before working the numbers was well executed. As a sales manager DJ's soft close before working the numbers was well executed. More
by FOX_MITTMAN
September 28, 2024
Communicates well and easy to work with. Flexible in giving options to complete work according to customers schedule Flexible in giving options to complete work according to customers schedule More
by BRADCOPPER75
Employees Worked With
