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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,805 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,805 reviews

April 22, 2024

Jerry was very helpful and helped me out alot! Made sure he took away my stresses by giving me a loaner car so I wouldn’t skip a beat in my daily life. Would def come back More

by MAXCAREY90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry,
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May 01, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that Jerry provided you with helpful assistance and ensured a seamless experience by providing a loaner car at Hawk Ford of St. Charles! Your satisfaction is our priority, and we look forward to welcoming you back for any future needs.

April 22, 2024

Kirk is always great to work with. I plane to purchase my next vehicle there. More

by TERRYMAUGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear that Kirk has consistently provided you with exceptional service at Hawk Ford of St. Charles! We look forward to assisting you with your next vehicle purchase and ensuring a seamless experience.

April 21, 2024

Came in for an oil change and I guess I just assumed the tires would be rotated, guess its my fault but I could have been asked. Service was great. More

by TJPAINGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisa Case
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Apr 23, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we appreciate your feedback and aim to exceed expectations. We'll ensure better communication next time regarding tire rotation during your oil change. Thank you for acknowledging our great service!

April 19, 2024

we at the sheriffs dept deal with several dealers i would rate steve staub in service and doug and his team in parts as the best people in their industry always. helpful and professional. More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Juan Guerrero
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Apr 23, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we are honored to be recognized by the Sheriff's Department for our exceptional service and professionalism. Steve Staub in service and Doug with his parts team are dedicated to providing the best experience possible. We appreciate your continued trust and look forward to serving you with the same level of excellence.

April 18, 2024

Great buying experience. Made it easy, ask for Nikko for your next car and you will have a great visit More

by gerrypmeehan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikko Ponce
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Apr 23, 2024 -

Hawk Ford of St. Charles responded

We are delighted to hear about your great buying experience at Hawk Ford of St. Charles! Nikko is dedicated to making car shopping a breeze, ensuring every visit is enjoyable. Thank you for choosing us; we look forward to assisting you again in the future!

April 15, 2024

Very professional and no pressure sales. Very knowledgeable and took care of all our questions More

by kadgad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we're thrilled to hear about your positive experience with our professional and knowledgeable team! Providing a no-pressure sales environment and addressing all your questions are top priorities for us. Thank you for choosing us, and we look forward to assisting you further in the future!

April 13, 2024

Fixed the problem right away for my granddaughters car. She’s back on the road. More

by KATHY46
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we're pleased to have resolved the issue promptly for your granddaughter's car, getting her back on the road swiftly. Our team is dedicated to providing efficient solutions to keep our customers moving forward. Thank you for entrusting us with your automotive needs!

April 12, 2024

always a pleasure working with steve and doug and there staff would recommend hawks parts and service More

by HARRISONGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Juan Guerrero
Report | Print
Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we're thrilled to hear that working with Steve, Doug, and our staff has been a pleasure for you! Your recommendation of Hawk's parts and service is greatly appreciated, and we look forward to continuing to provide top-notch assistance for all your automotive needs. Thank you for your support!

April 12, 2024

We can't speak more highly of Steve and his great level of service and professionalism. He is the main reason we keep coming to Hawk. He is simply outstanding. More

by sourna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we're thrilled to hear about the exceptional service and professionalism provided by Steve that keeps you coming back to us. Steve's dedication to outstanding service exemplifies our commitment to ensuring a top-tier experience for all our valued customers. Thank you for choosing Hawk Ford, and we appreciate your kind words about Steve!

April 11, 2024

The sales manager, Chris and Bill, my sales person were excellent! Attentive, courteous and thorough. There are a couple of items that they are working on, but I am confident that they will action accordin More

by Spencer Ruhlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Wackerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Krueger
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Apr 16, 2024 -

Hawk Ford of St. Charles responded

At Hawk Ford of St. Charles, we're delighted to hear about your excellent experience with Chris, the sales manager, and Bill, your salesperson! Their attentiveness, courtesy, and thorough assistance exemplify our commitment to providing top-quality service. We appreciate your confidence in their follow-up on outstanding items, and we're dedicated to ensuring your complete satisfaction. Thank you for choosing Hawk Ford!

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