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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,865 Reviews

1,865 Reviews of Hawk Ford of St. Charles - Service Center

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November 06, 2024

Walked me through process and Russel made it very smooth. The service center provided the extras and they were professional and a pleasure to work with. More

by LARRYG20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Ryan
November 06, 2024

The team took their time and communicated with me the entire time. We have relied on the service department for our 2012 Cmax when needed. More

by jdcurtis01
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Easy to set up the appointment and clear review of what needed to be done. More

by MTIMES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Lieb
November 05, 2024

..........at least 15 words long. ..........at least 15 words long. ..........at least 15 words long. This survey is one way to alienate your clients. More

by GRM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

I greatly appreciate you guys being able to help me out on the spot that I was in the service was highly recommended More

by COUNTRYMUSICBOY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Colin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisa Case, Anthony Dillon
November 03, 2024

Everyone was very kind and timely. The repair took longer than I expected but the job was done well and I was told the entire time what was happening. I was also given a loaner, which More

by SHHUDZIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
October 29, 2024

Great service, fast and price came in under what was originally quoted. Couldn’t ask for more. More

by TPBOWLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
October 27, 2024

The entire staff has been informative and attenuative the 2 times I have used Ford services./ More

by mjtmcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : filled out last time
October 24, 2024

Didn’t try to figure out or diagnose the issue. Just kept it a week and ignore my concerns. Very unorganized. Still left with issue. More

by Mrplumb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
October 24, 2024

At home service was fantastic! Highly recommended as it was fast and reliable. Will definitely use this service again More

by KAMILACUNNINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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