Hawk Ford of St. Charles - Service Center

It was so nice to get a call about my recall. Leslie couldn't be more pleasant and was so helpful in making the task convenient for me. Justin was efficient and knowledgable. Leslie couldn't be more pleasant and was so helpful in making the task convenient for me. Justin was efficient and knowledgable. More

Always receive excellent service. Steve is always very helpful. Being driven home and being returned to Hawk is very helpful. Steve is always very helpful. Being driven home and being returned to Hawk is very helpful. More

Walked me through process and Russel made it very smooth. The service center provided the extras and they were professional and a pleasure to work with. The service center provided the extras and they were professional and a pleasure to work with. More

The team took their time and communicated with me the entire time. We have relied on the service department for our 2012 Cmax when needed. entire time. We have relied on the service department for our 2012 Cmax when needed. More

Easy to set up the appointment and clear review of what needed to be done. needed to be done. More

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I greatly appreciate you guys being able to help me out on the spot that I was in the service was highly recommended on the spot that I was in the service was highly recommended More

Everyone was very kind and timely. The repair took longer than I expected but the job was done well and I was told the entire time what was happening. I was also given a loaner, which The repair took longer than I expected but the job was done well and I was told the entire time what was happening. I was also given a loaner, which was helpful. More

Great service, fast and price came in under what was originally quoted. Couldn’t ask for more. originally quoted. Couldn’t ask for more. More

The entire staff has been informative and attenuative the 2 times I have used Ford services./ 2 times I have used Ford services./ More