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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,479 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,479 reviews

May 11, 2025

We want to thank Manny for all his help and understanding, working with us to find our right car. We would recommend. We also want to thank Jorgo for making all the paperwork go smoothly, expla More

by jonathan.luetke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanmanuel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025 -

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 11, 2025

Jason was great all along. I purchased my 2016 Highlander from him do was glad he was still at Heiser when I wanted to get another vehicle. He kept in touch regarding my orde More

by mpkliber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025

Friendly service, efficient, comfortable waiting area. Toyota takes great care of me and my vehicle. More

by JUDY.PERSICK
Recommend Dealer
Yes
Employees Worked With
Lori Gong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Gong
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May 11, 2025 -

JUDY.PERSICK responded

Lori and her team were friendly and efficient. The Toyota team takes great care of my Corolla.

May 11, 2025 -

JUDY.PERSICK responded

Toyota makes sure I keep my service appointments with a friendly phone call reminder. I really appreciate that! !

May 11, 2025 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 10, 2025

Al is the best! Came in wanting a rav4 and he sold me on a Corolla cross that i am absolutely inlove with!! He was patient, made the process quick and easy for me! More

by Ariannaharris113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 08, 2025

They are always helpful and friendly. They always explain in detail what maintenance is needed. More

by happy customer
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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May 08, 2025 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 08, 2025

Nathaniel was very helpful when I brought my car in for a second opinion. Both he, and the mechanic Isaac, were very knowledgeable and answered all of my questions. More

by sourceoflivingjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
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May 09, 2025 -

Heiser Toyota responded

Dear Valued Customer, We are so glad you found the service at Heiser Toyota to be helpful! Thank you for putting your trust in Heiser. We look forward to assisting you at your next visit!

May 07, 2025

Great plus I do not do text really I phone talk usually I delete all of this to time consuming More

by Hartford
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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May 07, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 07, 2025

Repairs went quickly and smoothly Fer crying out loud, the service was good Two words More

by sjgrieb
Recommend Dealer
Yes
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May 07, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 07, 2025

Very professional, friendly service. I wish it didn't take 90-100 minutes for an oil change & tire rotate though. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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May 07, 2025 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 06, 2025

The video from the technician was really helpful for us to fully understand the nature of the needed repairs More

by ggalewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the valuable feedback. We are so glad to hear you felt the technician video was helpful. Thank you for your business. We look forward to your next visit!

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