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Heiser Toyota
Milwaukee, WI
7,829 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,829 reviews
February 18, 2026
Very patient with me making my decision. Lorri allowed me to take a couple different vehicles out to find the best fit for me, Lorri allowed me to take a couple different vehicles out to find the best fit for me, More
by DEAN.HAASE
Verified Customer
February 16, 2026
JAKUB K was very helpful, professional, and kind. He made my first experience at Heiser a great one! He made my first experience at Heiser a great one! More
by erikamayoral
February 16, 2026
Everything was smoth and straight forward, not too much pressure. I do wish I could have gotten a bit more on my trade-in but can't complain either. Besides having to wait for the tittle to come in overall pressure. I do wish I could have gotten a bit more on my trade-in but can't complain either. Besides having to wait for the tittle to come in overall is was a good experience More
by tcachete1
February 16, 2026
Manny was awesome and very informative Manny theated us with respect and was willing to help us in anything we needed. with respect and was willing to help us in anything we needed. More
by dkroslawski
February 14, 2026
Came in earlier this week to get my rav4’s electrical wiring looked at. Engineer Peter Miszewski was extremely unprofessional and made me and my wife extremely uncomfortable. He wouldn’t stop talking abo wiring looked at. Engineer Peter Miszewski was extremely unprofessional and made me and my wife extremely uncomfortable. He wouldn’t stop talking about Donald trump and how much he hates immigrants. While trying to asking him question related to the vehicles it seemed the salesman was more engaged with social media and sharing memes attacking trans people. Eventually we decided to leave and will be going to a different Toyota dealership. More
by Kennysmith89
Employees Worked With
February 13, 2026
Car wash is never available. But the folks are always polite. Keep up the good work. But the folks are always polite. Keep up the good work. More
by Neuguy0
February 13, 2026
AlHassan is good at what he does. He knows how to make customer feel welcome He knows how to make customer feel welcome More
by Yusuf
Employees Worked With
February 13, 2026
It was a pleasure working with Al. He was very knowledgeable and responsive during the whole process. The rest of the staff I dealt with (Jorgo and Jakub) were great as well. I would He was very knowledgeable and responsive during the whole process. The rest of the staff I dealt with (Jorgo and Jakub) were great as well. I would definitely shop at Heiser Toyota again. More
by Ebs
February 13, 2026
My experience with Heiser Toyota through the years has always been a positive experience. My leasing consultant, James Hicks lll, has been there throughout my leading needs. James makes the leasing experi always been a positive experience. My leasing consultant, James Hicks lll, has been there throughout my leading needs. James makes the leasing experience a positive experience because he has gained my trust and is very knowledgable about the vehicle models available. His customer skills and the positive and friendly personality is the reason I look forward to working with James when it's time for a new vehicle lease. All the customer service personnel involved in my lease were friendly and professional and made the whole leasing processa positive experience. More
by Michael M
February 12, 2026
Very good job! Attentive staff, pleasant atmosphere, no more than the specified waiting time at the start of work. Attentive staff, pleasant atmosphere, no more than the specified waiting time at the start of work. More
by ASLANOV1
