Heiser Toyota

Changing the online appointment from 8:30 to 12:00 was bad enough. 2 hours for an oil change was pathetic bad enough. 2 hours for an oil change was pathetic More

The costs keeps going up and soon it wont be as cheep to go there. The techs who check you in are always so overworked and bicker at each other about being lazy and not checking people in. After my oil chan go there. The techs who check you in are always so overworked and bicker at each other about being lazy and not checking people in. After my oil change my car made it 10 mins before my check eng light when on for low coolant. There was almost no coolant in the car. I am pretty sure it was low prior to my arrival but on the inspection it said the level. I called back and I couldn't get much of an answer. At this point I don't think they did much of an inspection they just checked the box and moved on. More

James Hicks made my experience very easy and pleasant with the purchase of my new Highlander with the purchase of my new Highlander More

Salesman was a very respectable and honest person. Walked me through all the functions of the truck and also showed me possible accessories that would be purchased later on. Finance was also very clea Walked me through all the functions of the truck and also showed me possible accessories that would be purchased later on. Finance was also very clear and detailed of what I would be looking at in the future in Regards to payments and services. Not once did it feel like I was being taken advantage of and everyone was helpful and Honest More

Jordan was very friendly and was able to help me find the perfect car. Extremely pleasant to work with - I would recommend him every time. perfect car. Extremely pleasant to work with - I would recommend him every time. More

People were friendly and helpful for the most part but it did seem to take quite some time in-between purchasing stages. did seem to take quite some time in-between purchasing stages. More

Lorri is amazing! Colt made financing simple! Heiser Toyota will be where we buy all of our vehicles from now on as long as these two still are there! I’ve never been Colt made financing simple! Heiser Toyota will be where we buy all of our vehicles from now on as long as these two still are there! I’ve never been treated so well and felt comfortable in a dealership until now. I’m forever grateful for Lorri and her heart and hospitality to make us feel at home and for Colt for allowing our little ones to tear up his office and yet still walk us through the paperwork. I’m grateful for the team Heiser Toyota has built and I’m excited to be apart of the Toyota family! Job well done to all those involved in the process. May God bless each one of you! More

Bought a Ford product in Fri Oct 20th. Needed diagnostics on Mon Oct 23. O2 sensor/ Bank 1 needed replacement. Worked on it from Wed 10/25-Fri 10/27. Now I hear a whining /grinding noise t Needed diagnostics on Mon Oct 23. O2 sensor/ Bank 1 needed replacement. Worked on it from Wed 10/25-Fri 10/27. Now I hear a whining /grinding noise that I recognize as the transmission, possibly an alternator. N·ot satisfied at all. Also, waiting on replacement parts and touch paint, told would be here in a week. I would like a timely email reply to address the current status of this '14 Ford Fusion, even if I need to take it to the Heiser Ford dealership. Thanks More

It was my 15,000 mi service do not a lot was done just a tire rotate but it was done okay no problems like usual with this dealership. tire rotate but it was done okay no problems like usual with this dealership. More

Joe Kuckuk was super great and helpful, along with everyone else I encountered. Great job! everyone else I encountered. Great job! More