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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,516 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,516 reviews

March 14, 2025

Very honest and professional. I felt Al was very prompt, and gave me a lot of feedback. More

by Gincer7365
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shahat Mohamed
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Mar 17, 2025 -

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 14, 2025

Service today was good. Kevin was very kind and explained what work was done. I have been coming there since I leased my car. More

by JDOHERTY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 14, 2025

We are very happy with the service we received and love our new grand hylander. More

by jackiemajerowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Smith
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Mar 15, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 14, 2025

Very nice place, everyone was very helpful. I will be recommending Heiser to my friends and family. More

by jassch82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 13, 2025

Absolutely amazing ! !! Best vehicle experience I have ever had!! Thank you guys!!! Never had a vehicle explained so thoroughly!!! More

by markfmatter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Heiser Toyota responded

Dear Mark, Thank you for your business. We are so happy you had a positive experience at Heiser Toyota! Congratulations and happy driving!

March 13, 2025

I was happy with the service, which was helpful and expedient. I will take my car here again More

by KFLASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 13, 2025

Alex and Jorge were great and they provided me with awesome service and a great experience More

by jeremystoyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Heiser Toyota responded

Thank you for sharing your experience with us, Jeremy! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 13, 2025

Heiser Toyota is wonderful and does a great job. I will never go anywhere else even though I travel from Oconomowoc. It is worth the trip More

by OCONOMOWOCDOLPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Piquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Heiser Toyota responded

Dear Valued Customer, We appreciate you making the trip from Oconomowoc to get service done at Heiser Toyota. Thank you for your business. Happy driving!

March 13, 2025

I usually do not have a very positive experience at Heiser Toyota. I have dealt with some rude workers in the past causing me to feel anxious each time I need work done. Kevin was the first time I had More

by KaraBorchardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Heiser Toyota responded

Thank you for your feedback, Kara! It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 13, 2025

Heiser Toyota representatives are always very helpful and courteous. I enjoy the complimentary rides to and from their location. More

by PRIMER_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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