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Heiser Toyota
Milwaukee, WI
7,856 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,856 reviews
September 15, 2025
Nice clean and friendly environment. Awesome waiting area. Service was done in a timely manner and I love the video of my Toyota Venza getting service. Thank You Heiser! Awesome waiting area. Service was done in a timely manner and I love the video of my Toyota Venza getting service. Thank You Heiser! More
by Snuggs2008
Verified CustomerEmployees Worked With
September 14, 2025
Tom was great to work with. Answered all my questions and got me in and out in a timely manner. He has a genuine and honest vibe in his customer service. I would go back to Tom. Answered all my questions and got me in and out in a timely manner. He has a genuine and honest vibe in his customer service. I would go back to Tom. More
by CrystalKach
Employees Worked With
Tom
September 12, 2025
Fast, friendly and thorough. Tom checked for extended warranty and recalls before starting any work. Tom checked for extended warranty and recalls before starting any work. More
by skbohn59
Employees Worked With
September 10, 2025
Thank you for the great service! I appreciate the fast service and support on some challenges. I appreciate the fast service and support on some challenges. More
by wolfepack_2001
September 10, 2025
Heiserbteam was on top of my RAV issues and when it does rain, I can confirm the delay wipers are working correctly. rain, I can confirm the delay wipers are working correctly. More
by TLKBIRDSALL
September 09, 2025
Both parties gave eachother a run for their money but in the end, game recognize game. We made a deal everyone was happy with, also made his top 5 for toughest negotiators haha. Great guy!! Great humor!!! the end, game recognize game. We made a deal everyone was happy with, also made his top 5 for toughest negotiators haha. Great guy!! Great humor!!! More
by Vang96dean
September 03, 2025
Alex Hall was great to work with. I appreciated that Jessica and Alex worked to put together a deal a bit over what I wanted to spend BUT for a new car. And that they didn’t hesitate I appreciated that Jessica and Alex worked to put together a deal a bit over what I wanted to spend BUT for a new car. And that they didn’t hesitate to give me an out the door price. More
by lojo1040
September 02, 2025
Great communications, explained everything thoroughly. Alex was great! Will purchase next time we need a vehicle. Alex was great! Will purchase next time we need a vehicle. More
by kkchristian
September 01, 2025
Thanks to the efforts of Al Hassein and the Heiser Toyota Dealership I was able to purchase the car I had been looking for some time. I was able to wire the funds needed and schedule a time to get to the dea Dealership I was able to purchase the car I had been looking for some time. I was able to wire the funds needed and schedule a time to get to the dealer and successfully purchase the new Toyota Crown Insignia car that I wanted. The folks that I dealt with worked together like a team and we were all happy in the end. Thanks guys! More
by Sue Lewis
August 31, 2025
I will never shop at a different dealership, whatever I need they always seem to fulfill, I always feel like they take of me like I was family. need they always seem to fulfill, I always feel like they take of me like I was family. More
by bdhess4
