Heiser Toyota - Service Center

Great Service and Friendly Staff. I have recommended Heiser in the past and will continue to do so in the future. I have recommended Heiser in the past and will continue to do so in the future. More

I have to admit that your waiting room is the most comfortable place to wait while my car gets repaired that I have ever been in. The service was great. Thanks. comfortable place to wait while my car gets repaired that I have ever been in. The service was great. Thanks. More

I was extremely hesitant about redeeming an oil change coupon not necessarily do to the upselling because I understand the marketing strategy, but because of my negative experience of an extraordinarily l coupon not necessarily do to the upselling because I understand the marketing strategy, but because of my negative experience of an extraordinarily long wait the last time I didn’t bite. It took approximately 3 hours to complete an oil change with an appointment. Nonetheless, $30.00 for a full synthetic oil change was worth a second chance. Luckily my representative was no xx and I was in and out in a little over an hour with only a tire quote. Maybe it was the pending snowstorm or maybe it was the fact my representative was a short timer, but I was glad I gave Heiser a second chance! Oh that car wash was down again:( More

Appreciate the fast time he mentioned. Got me down in about like I wanted thay day Got me down in about like I wanted thay day More

Nate was superb! Answer all my questions before I called and also helped me when I got my service done for my tires. Very awesome! Answer all my questions before I called and also helped me when I got my service done for my tires. Very awesome! More

Great customer service! Will definitely recommend to anyone, courteous and customer oriented. Attention to detail Will definitely recommend to anyone, courteous and customer oriented. Attention to detail More

Quick, polite and comfortable. Everyone is very nice and the waiting area is very clean. No complaints. Everyone is very nice and the waiting area is very clean. No complaints. More

My service advisor Toyota Tom informed me of repairs that needed to be made. Parts need to be ordered and arrived on time. Service was also performed for a recall on the fuel line. Everything was done in a t needed to be made. Parts need to be ordered and arrived on time. Service was also performed for a recall on the fuel line. Everything was done in a timely manner. I was completely satisfied. More

My car requires a serious repair. Tom took pictures of the problem and explained why it needed this work for anyone to be able to drive it. He gave us almost a week to decide whether Tom took pictures of the problem and explained why it needed this work for anyone to be able to drive it. He gave us almost a week to decide whether to repair it or junk it for parts. He said we could change our minds at any time. He was so kind and honest. More

Everything was great. The only issue was with the tow to the dealer. I thought it was covered, the tow company said I had to pay up front and I did not get reimbursed for The only issue was with the tow to the dealer. I thought it was covered, the tow company said I had to pay up front and I did not get reimbursed for the tow. Otherwise, we leased 6 or more vehicles from Rodger and Heiser and would not have been back if we felt we were treated unfairly. More