
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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good dealer will recommend I always have great experiences with Helms brothers Mercedes Benz. They provide good services and nice cars. And the price is not bad. And Jason is a I always have great experiences with Helms brothers Mercedes Benz. They provide good services and nice cars. And the price is not bad. And Jason is also a good sales person. More
excelent service Kathleen was very professional in handling the delay of my 2020 350 GLE. She made frequent calls to update me on the status and provided advice on ke Kathleen was very professional in handling the delay of my 2020 350 GLE. She made frequent calls to update me on the status and provided advice on keeping the older lease until the new vehicle became available. Advice was also provided on the best options in the various packages available for the vehicle of my choice. In addition, when the vehicle was delivered, she took the time to go over the details the car. More
Very fair The salesman was very patient and knowledgeable of all the car available in the show room . He also try very hard to find a car that could fit my budg The salesman was very patient and knowledgeable of all the car available in the show room . He also try very hard to find a car that could fit my budget. More
Outstanding customer service The staff at Helms were amazing from start to finish. They make the entire process painless and they followed up with every question I had, even after The staff at Helms were amazing from start to finish. They make the entire process painless and they followed up with every question I had, even after the sale. Great people to work with. Thanks More
Was nice working with Matt Smyth Matt Smyth was very helpful person and was very experience in what he I will recommend him to my family and friends anytime they looking for a car Matt Smyth was very helpful person and was very experience in what he I will recommend him to my family and friends anytime they looking for a car More
Satisfied customer Kathleen was a pleasure to work with. Very professional and accomodating. She searched far and wide to get me my GLC 63 which is an absolute beast. Th Kathleen was a pleasure to work with. Very professional and accomodating. She searched far and wide to get me my GLC 63 which is an absolute beast. Thanks for making my first time MB experience a great one. More
Helms Bros make the dream work!!! They find your dream car for your driving pleasures!! Thank you for dedicating your time and patience in assisting customers with all their needs!. They find your dream car for your driving pleasures!! Thank you for dedicating your time and patience in assisting customers with all their needs!. Great job More
AWESOME REDEFINED Jean-Paul Charvet, the Sales Manager, Jason Chen, Sales Associate and "Kit," the Assistant Sales Associate made obtaining my new 2020 GLE 350 4MATIC S Jean-Paul Charvet, the Sales Manager, Jason Chen, Sales Associate and "Kit," the Assistant Sales Associate made obtaining my new 2020 GLE 350 4MATIC SUV a phenomenal experience. Jean-Paul, you listened to every word I shared with a genuine interest that was undeniable and necessary. By the time you finished, I had everything, and then some, of what I wanted. Jason, this is the 4th vehicle, where your expertise and attention to detail made this process easy and enjoyable. Your professionalism, knowledge, and courteous posture is always appreciated. "Kit," you were not around for the last seven vehicles, but heaven knows I'm happy you are now. You are super bright and patient. I think that the name of the dealership should be revised to read, "HELMS BROS & SIS!" :-) Thank you all for all you do, have done and will do! Be well~ Ms. Dee More
Bought new GLS 550 with lot of waste of time & energy Staff doesn’t know how to talk to a customer. They are not willing to listen to the problem & keep moving from 1 person to another. Will not be buying Staff doesn’t know how to talk to a customer. They are not willing to listen to the problem & keep moving from 1 person to another. Will not be buying new lease from them ever!! More
Amazing Experience Michael Altamura was extremely informative and helpful when looking for the right car that fitted my needs. I would definitely recommend him to any fu Michael Altamura was extremely informative and helpful when looking for the right car that fitted my needs. I would definitely recommend him to any future car buyer! More