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Helms Bros., Inc.
Bayside, NY
2,260 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,260 reviews
July 22, 2019
excelent service Kathleen was very professional in handling the delay of my 2020 350 GLE. She made frequent calls to update me on the status and provided advice on ke Kathleen was very professional in handling the delay of my 2020 350 GLE. She made frequent calls to update me on the status and provided advice on keeping the older lease until the new vehicle became available. Advice was also provided on the best options in the various packages available for the vehicle of my choice. In addition, when the vehicle was delivered, she took the time to go over the details the car. More
by CARLSTIEN
Verified Customer
July 16, 2019
Very fair The salesman was very patient and knowledgeable of all the car available in the show room . He also try very hard to find a car that could fit my budg The salesman was very patient and knowledgeable of all the car available in the show room . He also try very hard to find a car that could fit my budget. More
by CPOWERMIX1
Employees Worked With
July 16, 2019
Outstanding customer service The staff at Helms were amazing from start to finish. They make the entire process painless and they followed up with every question I had, even after The staff at Helms were amazing from start to finish. They make the entire process painless and they followed up with every question I had, even after the sale. Great people to work with. Thanks More
by MGUINNANE
July 10, 2019
Was nice working with Matt Smyth Matt Smyth was very helpful person and was very experience in what he I will recommend him to my family and friends anytime they looking for a car Matt Smyth was very helpful person and was very experience in what he I will recommend him to my family and friends anytime they looking for a car More
by HYPESOUND1
July 09, 2019
Satisfied customer Kathleen was a pleasure to work with. Very professional and accomodating. She searched far and wide to get me my GLC 63 which is an absolute beast. Th Kathleen was a pleasure to work with. Very professional and accomodating. She searched far and wide to get me my GLC 63 which is an absolute beast. Thanks for making my first time MB experience a great one. More
by ANDREWDON138
Employees Worked With
July 07, 2019
Helms Bros make the dream work!!! They find your dream car for your driving pleasures!! Thank you for dedicating your time and patience in assisting customers with all their needs!. They find your dream car for your driving pleasures!! Thank you for dedicating your time and patience in assisting customers with all their needs!. Great job More
by SOLOMN.J
July 05, 2019
AWESOME REDEFINED Jean-Paul Charvet, the Sales Manager, Jason Chen, Sales Associate and "Kit," the Assistant Sales Associate made obtaining my new 2020 GLE 350 4MATIC S Jean-Paul Charvet, the Sales Manager, Jason Chen, Sales Associate and "Kit," the Assistant Sales Associate made obtaining my new 2020 GLE 350 4MATIC SUV a phenomenal experience. Jean-Paul, you listened to every word I shared with a genuine interest that was undeniable and necessary. By the time you finished, I had everything, and then some, of what I wanted. Jason, this is the 4th vehicle, where your expertise and attention to detail made this process easy and enjoyable. Your professionalism, knowledge, and courteous posture is always appreciated. "Kit," you were not around for the last seven vehicles, but heaven knows I'm happy you are now. You are super bright and patient. I think that the name of the dealership should be revised to read, "HELMS BROS & SIS!" :-) Thank you all for all you do, have done and will do! Be well~ Ms. Dee More
by Ms. Dee
July 01, 2019
Bought new GLS 550 with lot of waste of time & energy Staff doesn’t know how to talk to a customer. They are not willing to listen to the problem & keep moving from 1 person to another. Will not be buying Staff doesn’t know how to talk to a customer. They are not willing to listen to the problem & keep moving from 1 person to another. Will not be buying new lease from them ever!! More
by RACHNA.PARKASH
June 29, 2019
Amazing Experience Michael Altamura was extremely informative and helpful when looking for the right car that fitted my needs. I would definitely recommend him to any fu Michael Altamura was extremely informative and helpful when looking for the right car that fitted my needs. I would definitely recommend him to any future car buyer! More
by erez.barlevy
Employees Worked With
June 29, 2019
Wonderful experience during the whole process Service is the best here. Help me out even I don't really speak english. I would love to bring all my friends back here and do business with Jason. Service is the best here. Help me out even I don't really speak english. I would love to bring all my friends back here and do business with Jason. More
by FEI.ZHU3232
