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Helms Bros., Inc.

Bayside, NY

4.7
2,261 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,261 reviews

July 23, 2019

good dealer will recommend I always have great experiences with Helms brothers Mercedes Benz. They provide good services and nice cars. And the price is not bad. And Jason is a More

by STACEY.CHENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Helms Bros., Inc. responded

Stacey - thank you so much for the kind words. We hope to work with you again in the future.

July 22, 2019

excelent service Kathleen was very professional in handling the delay of my 2020 350 GLE. She made frequent calls to update me on the status and provided advice on ke More

by CARLSTIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Helms Bros., Inc. responded

Thank you so much for taking the time to review our dealership. We appreciate it and hope you enjoy your new 350 GLE!

July 16, 2019

Very fair The salesman was very patient and knowledgeable of all the car available in the show room . He also try very hard to find a car that could fit my budg More

by CPOWERMIX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Helms Bros., Inc. responded

Thank you so much for the kind words! We hope to work with you again in the future!

July 16, 2019

Outstanding customer service The staff at Helms were amazing from start to finish. They make the entire process painless and they followed up with every question I had, even after More

by MGUINNANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Helms Bros., Inc. responded

Thank you so much for the 5-star rating and kind words! We hope to see you again soon.

July 10, 2019

Was nice working with Matt Smyth Matt Smyth was very helpful person and was very experience in what he I will recommend him to my family and friends anytime they looking for a car More

by HYPESOUND1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Smyth
Jul 10, 2019 -

Helms Bros., Inc. responded

Thank you for taking the time to review our dealership! We appreciate the recommendation and look forward to working with you again in the future.

July 09, 2019

Satisfied customer Kathleen was a pleasure to work with. Very professional and accomodating. She searched far and wide to get me my GLC 63 which is an absolute beast. Th More

by ANDREWDON138
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Helms Bros., Inc. responded

Andrew - thank you so much for the kind words! We hope you're enjoying your AMG GLC 63 and look forward to working with you again in the future.

July 07, 2019

Helms Bros make the dream work!!! They find your dream car for your driving pleasures!! Thank you for dedicating your time and patience in assisting customers with all their needs!. More

by SOLOMN.J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Kwong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Helms Bros., Inc. responded

Thank you for the kind words and the 5-star rating!

July 05, 2019

AWESOME REDEFINED Jean-Paul Charvet, the Sales Manager, Jason Chen, Sales Associate and "Kit," the Assistant Sales Associate made obtaining my new 2020 GLE 350 4MATIC S More

by Ms. Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean-Paul Charvet and "Kit"
Jul 08, 2019 -

Helms Bros., Inc. responded

Ms. Dee - thank you so much for the wonderful review. We hope you are enjoying your new GLE 350 4Matic and look forward to working with you again in the future!

July 01, 2019

Bought new GLS 550 with lot of waste of time & energy Staff doesn’t know how to talk to a customer. They are not willing to listen to the problem & keep moving from 1 person to another. Will not be buying More

by RACHNA.PARKASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
Jul 11, 2019 -

Helms Bros., Inc. responded

Rachna - We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 877-699-8519

June 29, 2019

Amazing Experience Michael Altamura was extremely informative and helpful when looking for the right car that fitted my needs. I would definitely recommend him to any fu More

by erez.barlevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Helms Bros., Inc. responded

Thank you so much for the 5-star rating! We appreciate the kind words along with the recommendation!

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