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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
December 20, 2018
Pleasant new car experience The representative was awesome. She took time in explaining everything to us and helped us transitioned into our new vehicle in a timely manner. I wou The representative was awesome. She took time in explaining everything to us and helped us transitioned into our new vehicle in a timely manner. I would gladly recommend Andrea Kass to my family and friends 👍 More
by CAROLBUNNUS3
Verified Customer
December 17, 2018
Most fun I had buying a car Great customer service and finance department.made it look easy. I would recommend this dealership to anyone looking to buy a car. Friendly receptio Great customer service and finance department.made it look easy. I would recommend this dealership to anyone looking to buy a car. Friendly receptionists, comfortable waiting area and lots of smiles. More
by Iman4626$
December 13, 2018
bst dealership ever Micky, my salesperson was amazing and patient. This is my second car from Helms Bros. They are very good at what they do and have great prices and cu Micky, my salesperson was amazing and patient. This is my second car from Helms Bros. They are very good at what they do and have great prices and customer service. More
by FLIBER1
Employees Worked With
December 11, 2018
Amazing!!! I own about 6 other cars and I have never had such a simple and professional experience buying a car. Not only was the team extremely polite and helpf I own about 6 other cars and I have never had such a simple and professional experience buying a car. Not only was the team extremely polite and helpful, there was actually a team that helped me through all parts of the process. I spoke to, and met, a total of five people to make this happen and I couldn't be happier with the team. More
by ATrabazo
December 10, 2018
"Best of the Best" Attention to details, all details, probably more details than most people will ever need to know. Timeliness! Everything happens as predicted. Attention to details, all details, probably more details than most people will ever need to know. Timeliness! Everything happens as predicted. Jeff even went out of his way to make certain that everything that could have been done, WAS DONE, including an extra discount that was offered by USAA, my insurance company. Every person I was introduced to at Helms was friendly and helpful. All and all, a truly pleasant experience. BRAVO! More
by JON.MALLER
Employees Worked With
December 10, 2018
Staff is nice and helpful Jason Chen is a good sales man, helped with all aspects , he is doing well dealing without any hesitation with costumers. He has been told us to come Jason Chen is a good sales man, helped with all aspects , he is doing well dealing without any hesitation with costumers. He has been told us to come for any help needed he will give his help More
by KANCHAN0756
December 10, 2018
My Favorite Dealer I have bought and leased many cars from Helms Brothers. It is always a pleasure and a nice experience. They are very helpful and knowledgeable. My sa I have bought and leased many cars from Helms Brothers. It is always a pleasure and a nice experience. They are very helpful and knowledgeable. My salesperson Andrea Kass always gets me the best deal and she is always there to help me with any problems and questions. If you are in the market for a Mercedes Helms Brothers is the best. They also have a wonderful service department. More
by LORETTA0
December 08, 2018
Thumbs Up! I had a very positive experience at the Helms Bros dealership. Debbie Chung provided excellent customer service. She was very accommodating to me and I had a very positive experience at the Helms Bros dealership. Debbie Chung provided excellent customer service. She was very accommodating to me and my family during this process as a new customer. I definitely recommend her to anyone who is looking to buying or leasing a Mercedes-Benz. More
by BRY.NEVAREZ
Employees Worked With
December 08, 2018
Sales Such an amazing experience with Mr Martin, will definitely recommend friends and family to buy or lease a vehicle from him !! And he always knows his Such an amazing experience with Mr Martin, will definitely recommend friends and family to buy or lease a vehicle from him !! And he always knows his work and is very professional! More
by Kenara
Employees Worked With
Maurice Martin
December 07, 2018
customer service Michael Altamura provided me was excellent. He stands customer side and advises what is right for customer. So my leasing experience with him is plea Michael Altamura provided me was excellent. He stands customer side and advises what is right for customer. So my leasing experience with him is pleasure and I do not have to second guess. More
by YYOO
