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Helms Bros., Inc.
Bayside, NY
2,268 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,268 reviews
June 30, 2018
Being confident that its done right I have always had confidence in my service advisor Sean Savage. When I have to bring my car in for service he's always professional.. Recently I cal I have always had confidence in my service advisor Sean Savage. When I have to bring my car in for service he's always professional.. Recently I called because my vehicle wasn't driving properly. Had it towed to Helms and was later advised of the problems. More
by BLOGAN10
Verified CustomerEmployees Worked With
Other Employees :
Herman Ospina, Sean Savage
June 30, 2018
Best Service I ever had This facility is the best I ever been ... top hospitality with all you need to do while you wait for Car to be serviced Or get a shuttle to wher This facility is the best I ever been ... top hospitality with all you need to do while you wait for Car to be serviced Or get a shuttle to where ever to you want to. More
by DARENHMYONG
Employees Worked With
June 30, 2018
Worth it The staff is very friendly. Andy Lin took care of my car after it was side swiped. He kept me updated with all the work and responded to all my messag The staff is very friendly. Andy Lin took care of my car after it was side swiped. He kept me updated with all the work and responded to all my messages. The work on the bumper was excellent. More
by JOSEPHSANGELES
Employees Worked With
June 30, 2018
Service A MB GLA 250 Service A for my GLA 250 Great attention to details Very impressed with the service performance I will be back and I will recommend Helms Bros to Service A for my GLA 250 Great attention to details Very impressed with the service performance I will be back and I will recommend Helms Bros to anyone on the Market for MB Thank you More
by RICHARDK2
June 29, 2018
Magnificent I always have a greatvl experience when I take my car in for service. Jack is the absolute very best. So are all the young ladies at the reception de I always have a greatvl experience when I take my car in for service. Jack is the absolute very best. So are all the young ladies at the reception desk. Overall everyone is great! More
by DLOWMAN665
Employees Worked With
June 29, 2018
Easy does it! There was no wait to check in! Sean was very helpful and explained a few things I didn’t understand about some of the technology. While I had a cup There was no wait to check in! Sean was very helpful and explained a few things I didn’t understand about some of the technology. While I had a cup of coffee the car was service, inspected, and washed! I was on my way! Thank you. More
by Jolo18
June 29, 2018
Outstanding Jack and the other members of the service team make Helms an easy choice for me. I've never had a complaint in almost 20 years and over a dozen cars Jack and the other members of the service team make Helms an easy choice for me. I've never had a complaint in almost 20 years and over a dozen cars More
by MGUINNANE
Employees Worked With
June 29, 2018
feedback on service dept I brought my Mercedes in early to the parts department on saturday june 9th for a replacement key fob etc. They sent me to the service dept upstairs I brought my Mercedes in early to the parts department on saturday june 9th for a replacement key fob etc. They sent me to the service dept upstairs where Jackie Wong met me. He was extremely attentive to my needs knowledgeable and courteous. he knew I was going to go work after this visit and he took care of the programming of the new key fob quickly. He also volunteered to drop of the " manual " inside key to my home as to save me the time of another trip > When that key arrived at Mercedes he did drop if off at my home. That was greatly appreciated by me as it saved me a lot of time. As a sales mgr in my job I greatly appreciate when a employee goes above and beyond to satisfy the client's needs. More
by lou pastorini
Employees Worked With
Jackie Wong
June 29, 2018
Satisfied Customer Helms Brothers is a great dealership. Working with Andrea Kass and Giacomo Liparoto has been a pleasure. Both are very knowledgeable in their respecti Helms Brothers is a great dealership. Working with Andrea Kass and Giacomo Liparoto has been a pleasure. Both are very knowledgeable in their respective fields and are equally responsive. I recommend them very highly. More
by MICHAEL.SHERMAN
June 29, 2018
Vehicle repair Work performed on my vehicle in timely and professional manner. Major work performed and kept up to date daily. Carmine Gonzalez to be commended for h Work performed on my vehicle in timely and professional manner. Major work performed and kept up to date daily. Carmine Gonzalez to be commended for his duties More
by KYASHIAN3
