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Helms Bros., Inc.

Bayside, NY

4.7
2,261 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,261 reviews

April 23, 2022

Melissa Li is very good. Great service, very professional, and patient. 5 stars for all the team there! More

by CARLOS_LAM27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 23, 2022

Good service, the sales is very nice! Is’t good place to shop for your car! More

by SF1219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 22, 2022

Jason is very good experience to explain me the benefits of the car also very responsible person and prompt delivery the car More

by USA1888
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 20, 2022

This is our third time working with Mike and as always, he is a pleasure. Mike is incredibly professional and knowledgeable and assisted in picking out the best vehicle for my husband and I. More

by CMCALLISTER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 20, 2022

The sales person was extremely easy to deal with since is was in florida during the negotiations. The young man who came to educate me on the car was extre professional and easy to work with. More

by Morty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Helms Bros., Inc. responded

Morty - thank you for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

April 19, 2022

It was a pleasure to work with Dennis and his team. They are very accommodating, knowledgeable and resourceful. As a first time car buyer, Dennis made the process smooth and painless. More

by marvinzchu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Kwong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hoover
Apr 19, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 19, 2022

Great Service & price! Been going here for the past 20 years for all our car! Jason is great! More

by SAMANTHA45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 17, 2022

Mediocre accommodating; pressured to finalize although current lease not over yet. Otherwise OK with everything else. Not sure if got best deal. More

by RAYMONDMAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nekava
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 13, 2022

excellent service with caring adviser and free pickup service. Service done same day and returned washed. We purchased back the car from the lease and the sales person Andrea Kass could not have been mor More

by DOCA0
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We appreciate it and look forward to working with you again in the future at Helms Bros. Mercedes-Benz!

April 13, 2022

Sales unprofessional and uncleared also asked never give the answer is seamlessly like you are top branding so you careless to customers. I don’t need to post to public but just let you know. More

by SUPACHAI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Anthony Ferraro, Ricardo Faria
Apr 19, 2022 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

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