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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
May 25, 2021
Excellent service and good experience. I will recommend the dealer in future. Michael's service was outstanding from the inception of the transaction till delivery. the dealer in future. Michael's service was outstanding from the inception of the transaction till delivery. More
by shinaahoy
Verified CustomerEmployees Worked With
May 24, 2021
Thank you very much for Jason's service, very thoughtful!The explanation of the car is very good! Give a lot of explanation, thank you very much! thoughtful!The explanation of the car is very good! Give a lot of explanation, thank you very much! More
by SUJUNHE1989
May 23, 2021
everything that was related to this purchase was perfect. Michael Nekava was as perfect as during our past experiences with hm. He is truly a personal and gifted professional, both friendly and knowledgabl Michael Nekava was as perfect as during our past experiences with hm. He is truly a personal and gifted professional, both friendly and knowledgable. More
by GIORA.DAVIDAI
Employees Worked With
May 22, 2021
Fabulous overall experience. Highly recommend. Anthony did a terrific job. Jumped from a beautiful pre owned to brand new Mercedes. Looking forward to purchasing again. did a terrific job. Jumped from a beautiful pre owned to brand new Mercedes. Looking forward to purchasing again. More
by Blank
May 21, 2021
Michael has been my sales rep for the past 11 years. He is courteous, professional and easy to work with. He is friendly and patient is courteous, professional and easy to work with. He is friendly and patient More
by VIOLETQUEENS
May 21, 2021
Helpful, supportive, informed, friendly, convenient -- totally great experience. Would recommend to a friend and look forward to another transaction with them sometime in the future. totally great experience. Would recommend to a friend and look forward to another transaction with them sometime in the future. More
by DEBORAH8
May 20, 2021
Thank you for helping me to get my first Mercedes. Excellent shopping experience and services. I am loving my new GLA and appreciate the after sales services. Excellent shopping experience and services. I am loving my new GLA and appreciate the after sales services. More
by BBELT2005
Employees Worked With
May 20, 2021
Kathleen was an excellent she tended to us with professionalism and helped a lot. Everything went smoothly we found exactly what we were looking for and we’re done quickly ready to get the car. professionalism and helped a lot. Everything went smoothly we found exactly what we were looking for and we’re done quickly ready to get the car. More
by FELICIADIAZ2
May 20, 2021
The wait to receive the car was a little too long but otherwise everything was good. The attention and service provided were great especially from Bobby. otherwise everything was good. The attention and service provided were great especially from Bobby. More
by jose_edu1082
May 19, 2021
I am a repeat Helms Bros Customer. I wouldn't get a Mercedes anywhere else. The whole team, especially Andrea Kass and Sue make it a great experience everytime. Mercedes anywhere else. The whole team, especially Andrea Kass and Sue make it a great experience everytime. More
by JLASZLO
Employees Worked With
