Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,258 reviews
December 09, 2020
Dealership is spotless and beautifully decorated for the holidays. Friendly and polite staff meet and greet throughout the visit. Mike Altamura in sales is first class & simply the best there is. This is my holidays. Friendly and polite staff meet and greet throughout the visit. Mike Altamura in sales is first class & simply the best there is. This is my 4th time buying a new vehicle but no other dealership comes close to Helms. They are top tier in sales, style and presentation! Outstanding experience! More
by FGODDEN1000
Verified Customer
December 04, 2020
David Kim was very knowledgeable and able to find a vehicle that met my needs. I was very pleased with the results and the price. vehicle that met my needs. I was very pleased with the results and the price. More
by KELLYJP
December 04, 2020
I am not too happy with the service person by the name of Dave Jennings he tell me that I’m going to have Sirius XM and is not included on the package he also told me that I will have six free month of the Dave Jennings he tell me that I’m going to have Sirius XM and is not included on the package he also told me that I will have six free month of the Siriusxm More
by NICKELMAIBAO
Employees Worked With
Dave Jennings
December 03, 2020
Excellent service and great job.Sales person Jason chan Excellent service and great job. Sales person Jason chan is really helpful for trying to get the car i want. I'm very satisfied my new car.thanks. Excellent service and great job. Sales person Jason chan is really helpful for trying to get the car i want. I'm very satisfied my new car.thanks. More
by YONG4039
December 03, 2020
The salesperson, salesperson assistant, customer service are really doing professional job, it makes a very pleasant experience to shop, I will highly recommend Helms Bros to friends, are really doing professional job, it makes a very pleasant experience to shop, I will highly recommend Helms Bros to friends, More
by DR_HELEN_HSIEH
Employees Worked With
December 03, 2020
This was my second Mercedes Benz purchased from Helms Bros. The process was fast and easy, the staff was pleasant, knowledgeable and professional. Thank you Bros. The process was fast and easy, the staff was pleasant, knowledgeable and professional. Thank you More
by Momanddad1$
December 03, 2020
Great experiences w/ the salesperson very thing excellent ..friendly detail oriented very patient polite on follow ups professional and both the salesperson & his assistant working well together as a team ..friendly detail oriented very patient polite on follow ups professional and both the salesperson & his assistant working well together as a team More
by HAPPYME609
December 03, 2020
Ms. Kass Should Be Commended For Her Dedicated Work!!! She Was Excellent And Assisted Is Every Step Of The Process In Selecting This New Car!!! It Was A Pleasure Dealing With A True Professional!!! Helms She Was Excellent And Assisted Is Every Step Of The Process In Selecting This New Car!!! It Was A Pleasure Dealing With A True Professional!!! Helms Brother Is Very Fortunate To Have Her Working For Them And I Would Definitely Recommend Anyone Seeking To Purchase A Mercedes To Work With Ms. Kass!!! More
by CB
December 01, 2020
Melissa was amazing! She was very easy going and fun to work with. I had a very strict schedule on the day of pick up, but she made sure to accommodate it. Out of all the dealerships I’ve gone to, Helms Br work with. I had a very strict schedule on the day of pick up, but she made sure to accommodate it. Out of all the dealerships I’ve gone to, Helms Bros and Melissa was the best experience yet! Highly recommend tHelms Bros and ask for Melissa if you ever decide to visit/look for a car. More
by Sannyvillalon
Employees Worked With
November 30, 2020
I continue to lease cars from Hels Brothers based on the level of service i receive from your entire staff. I would highly recommend your dealership to anyone. level of service i receive from your entire staff. I would highly recommend your dealership to anyone. More
by ROBERT.V.MIRAGLIA
