
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Thank you Helms Bros Went to another dealership first and they didn't try to do anything to help, no suggestions, no working with us at all. Came in spoke to Michael A. an Went to another dealership first and they didn't try to do anything to help, no suggestions, no working with us at all. Came in spoke to Michael A. and he worked out the deal and pricing much much less and got us exactly what we wanted in the car. thank you More
Where do I begin. Firstly I was given a very nasty loaner that obviously someone else had just got out of. With all of this COVID-19 still in full effect, there is NO WAY, that I should’ve been given a loane that obviously someone else had just got out of. With all of this COVID-19 still in full effect, there is NO WAY, that I should’ve been given a loaner that had not been sanitized. This place is so full of crap. They lie and scam all at the same time. This is the reason they are have the worst reviews on the East Coast. They have the worst communication and they are not truthful. CUSTOMER SERVICE IS THE WORST! Oh and not to mention John Kapica, one of the service advisors had the nerve to tell me that he didn’t want to waste my time or the managers time when I asked to speak to the manager. The nerve. Take the ride and go to Silver Star or Hempstead it'll save you the headache and aggravation. More
Outstanding Dealership & Car Buying Experience One word: AWESOME! From the moment I walked into the showroom, to sealing the deal, I had a wonderful, stress free experience. I credit and thank Jaso One word: AWESOME! From the moment I walked into the showroom, to sealing the deal, I had a wonderful, stress free experience. I credit and thank Jason Chen for his incredible knowledge and professionalism. I felt welcomed & comfortable knowing the bottom line on the cost of my car and the generous deal made. The experience went smoothly, efficiently and fun!!! It was truly a 'WOW' with how easily I bought a Premium Luxury C43 AMG. Helm's Bros. did not disappoint. Kudos to the entire staff who were more than accommodating and a shout out to Kevin, Jason's asst. who took me through all the features in my fabulous new car. I highly recommend Helm's Bros dealership to all. I highly recommend Jason Chen for your salesman. I sincerely thank everyone who assisted me and am very grateful for all your help. More
I would not ever recommend this dealership to family or friends The SL 63 I bought from them was delivered dirty and no gas I was not happy at all friends The SL 63 I bought from them was delivered dirty and no gas I was not happy at all More
Working with Mikey Nekava was as easy as it gets. He made everything so simple, right down to delivering my car to me. Well, that was his assistant Bobby, who also was great at what he did to set the car up. everything so simple, right down to delivering my car to me. Well, that was his assistant Bobby, who also was great at what he did to set the car up. This is my second car through Helms Brothers out of 5 Mercedes and I couldn’t be happier. I also love my GLC 300!! Thanks Guys!! More
Thank you Mike for your professionalism and your commitment to work with us. Amazing job! Also thank you to your assistant he was fantastic and a hard worker. commitment to work with us. Amazing job! Also thank you to your assistant he was fantastic and a hard worker. More
Excellent sales advisor The sales advisor, Mr. Stampler was excellent from beginning to end. He made the experience of getting a new car very enjoyable. He even got me a r The sales advisor, Mr. Stampler was excellent from beginning to end. He made the experience of getting a new car very enjoyable. He even got me a rose 🌹 when I went to pick up the car. More
Second time purchasing a Mercedes from helms and as always excellent service they always go the extra mile to help and get you exactly what you want always excellent service they always go the extra mile to help and get you exactly what you want More
you guys were hospitable and informative thank you for everything your establishment was clean everything was six feet apart your staff were very professional and respectful everything your establishment was clean everything was six feet apart your staff were very professional and respectful More
Excellent Service...Repeat Customer Handled Sale Excellent Service...Repeat Customer Handled Sale Professionally No Complaints Will Always Refer Customers Convenient Location Helms Bro’s is a Excellent Service...Repeat Customer Handled Sale Professionally No Complaints Will Always Refer Customers Convenient Location Helms Bro’s is a great company that provides a superb experience More