Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great service , both BEFORE & AFrTER you purchase / lease your new car ! I’ll never lease a car from another dealer ! This dealership always has your back ! your new car ! I’ll never lease a car from another dealer ! This dealership always has your back ! More
This is the fifth Mercedes I’ve leased through helms bro’s Mercedes. I couldn’t be happier. My salesperson, Mikey Nekava, couldn’t be more helpful. The service Dept is great too. That’s why I keep com bro’s Mercedes. I couldn’t be happier. My salesperson, Mikey Nekava, couldn’t be more helpful. The service Dept is great too. That’s why I keep coming back. (It’s also nice to drive a Mercedes!) More
Andrea Kass makes Helms Bros worthwhile! From schedule to delivery pickup - Andrea Kass made the experience amazing and memorable. She welcomed me into the Helms Family with courtesy, profes From schedule to delivery pickup - Andrea Kass made the experience amazing and memorable. She welcomed me into the Helms Family with courtesy, professionalism and a big ole' smile! Go see Andrea for your next purchase or lease! More
Very good mannerism good representation and he also shows a lot of respect he’s also listened to what I wanted and was very helpful with his knowledge a lot of respect he’s also listened to what I wanted and was very helpful with his knowledge More
The Best Buying cars from Helms for 25 years. Currently have 4 Mercedes and they are the only dealer that I would use even though they are noy the closest Buying cars from Helms for 25 years. Currently have 4 Mercedes and they are the only dealer that I would use even though they are noy the closest More
A fine lease renewal adventure At this time of distancing and masks, our meeting with Jeff Stampler was smooth, efficient and he knew what I wanted and made it happen. The situation At this time of distancing and masks, our meeting with Jeff Stampler was smooth, efficient and he knew what I wanted and made it happen. The situation was a pleasant as could be expected, with good humor and the end product was an outstanding new car. And...thank you Jeff because my wife really appreciated the two red roses! More
Anthony helped me get my first Benz! My experience was amazing i highly recommend this guy will take care of you! Very professional and most important a great person. amazing i highly recommend this guy will take care of you! Very professional and most important a great person. More
We got outstanding service from Antony. The next time I or my friends and family shopping for a Mercedes from Helms Brothers I definitely will ask for Antony. or my friends and family shopping for a Mercedes from Helms Brothers I definitely will ask for Antony. More
The Salesperson Jeffrey Stampler Mercedes has been absolutely wonderful with his service and knowledge. Expedient, courteous, and committed to excellence, he gets the job done! absolutely wonderful with his service and knowledge. Expedient, courteous, and committed to excellence, he gets the job done! More
Where do I begin. Firstly I was given a very nasty loaner that obviously someone else had just got out of. With all of this COVID-19 still in full effect, there is NO WAY, that I should’ve been given a loane that obviously someone else had just got out of. With all of this COVID-19 still in full effect, there is NO WAY, that I should’ve been given a loaner that had not been sanitized. This place is so full of crap. They lie and scam all at the same time. This is the reason they are have the worst reviews on the East Coast. They have the worst communication and they are not truthful. CUSTOMER SERVICE IS THE WORST! Oh and not to mention John Kapica, one of the service advisors had the nerve to tell me that he didn’t want to waste my time or the managers time when I asked to speak to the manager. The nerve. Take the ride and go to Silver Star or Hempstead it'll save you the headache and aggravation. More









