Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,237 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,237 reviews

September 08, 2021

I will always recommend Clifford to anyone He’s very respectful and has patience for customers thank you once again Clifford for my new Toyota Highlander platinum More

by ruby Seiwaah obeng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Quayson
Sep 08, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for recommending Clifford at Herb Chambers Toyota of Auburn, Ruby! We're so happy to hear that he helped you find a new Toyota Highlander Platinum! See you next time!

September 08, 2021

Professional and very straight forward , this is the second vehicle I've bought at herb chambers toyota of auburn . clean dealership , new and updated, upbeat and fun experience. Staff are very willing More

by Punisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra Pellot, Andrew Pappas
Sep 09, 2021 -

Herb Chambers Toyota of Auburn responded

Your comments mean so much to our team! Hai loved working with you, and it's reassuring to hear that you had such a great experience with him! We look forward to seeing you at your next appointment! -Herb Chambers Toyota of Auburn

September 08, 2021

Great atmosphere. Very clean and up to date dealership. Staff are very polite and informative. Service was quick . Overall I was extremely satisfied with visit. More

by waltquin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Toyota of Auburn responded

We love hearing from our happy customers! Your kind words made our day! See you next time at Herb Chambers Toyota of Auburn 😀

September 08, 2021

Had a pleasant reception, the car went into service on time and the multi point check and tire rotation apparently went great. Very happy with the service. More

by dcad1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Toyota of Auburn responded

We're so glad we could help you take care of these maintenance items for your vehicle! Thank you for coming to Herb Chambers Toyota of Auburn!

September 04, 2021

Excellent facilities, staff and service. Nothing like dealerships I’ve know before. Honestly a pleasant experience each visit. Highly recommended. I’m extremely happy with me 2021 tab four!! More

by Rav4owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Herb Chambers Toyota of Auburn responded

We are so happy to hear that you had such a great time working with our team at Herb Chambers Toyota of Auburn! Thank you so much!

September 03, 2021

My Son wanted to purchase a RAV4 XLE. He spoke with the Internet advisor she says they had one in stock and she sent him an email with a copy of the sticker and price. My Son went in for a test drive loved More

by gncr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dhimitri Lako
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. On behalf of our team, I apologize for the miscommunication regarding the price of the vehicle and will make sure that the situation gets addressed with the appropriate staff members. If there's any additional feedback you'd like to make us aware of, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Sep 20, 2021 -

gncr responded

My Son Eventually purchased a Toyota RAV4 XLE from another Massachusetts Toyota dealer WITH NO $5000.00 EXTORTION MARKUP OVER MSRP. HERB CHAMBERS HIMSELF SHOULD PERSONALLY APOLOGIZE TO ANY CUSTOMER THIS HAPPENED TO AT ANY OF HIS DEALERSHIPS AND GIVE THEM THEIR MARKUP OVER MSRP MONEY BACK!!!!! This practice is like charging $30 a gallon for gas while a hurricane is bearing down. It’s Price gouging and that’s ILLEGAL!

September 01, 2021

First time at dealer. My experience with Brian was very positive. He was professional, curtious, very knowledgeable. Had my car at 3 Toyota deaders with this one far and away the best. More

by pfioretti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Herb Chambers Toyota of Auburn responded

We're happy to hear Brian and the Herb Chambers Toyota of Auburn team helped take great care of your vehicle! We look forward to serving you again! Thank you!

September 01, 2021

James in service department excellent job very attentive and detailed. Easy in and out with no surprises highly recommend You ask for James when you arrive More

by Roons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Herb Chambers Toyota of Auburn responded

We're so glad James took such great care of you! Thanks for giving the Herb Chambers Toyota of Auburn team your five-star recommendation! We'll see you at your next appointment!

September 01, 2021

The team at Herb Chambers Toyota has knocked it out of the park during our family purchase of our new minivan! The team found and sold us what we wanted within days without any of the old school hassling More

by Luis Santos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Pray
Sep 01, 2021 -

Herb Chambers Toyota of Auburn responded

You don't know how happy we are to hear this, Luis! We're honored you chose to come to Herb Chambers Toyota of Auburn to get a new minivan for your family! We hope you love it and have lots of great memories in it! Thank you!

August 31, 2021

Very friendly professional and very fast service clean waiting area and bathroom also had coffee and waters available enough seating to be socially distanced as well More

by remillard30
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this wonderful feedback! We appreciate you coming to visit us here at Herb Chambers Toyota of Auburn and hope to see you again next time!

...
130
...