
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Had to drop off my car since it was barely moving. Told Bethany my issue and she did the intake even though my scheduled appointment was still 2 days away. I was updated timely of any news with the re Told Bethany my issue and she did the intake even though my scheduled appointment was still 2 days away. I was updated timely of any news with the repair and she was very responsive to all my texts messages. She left voicemails when I wasn't able to answer her calls and overall communication was excellent. This is my second major repair with the dealer and both instances went smoothly. Would recommend working with Bethany for her attentiveness and A+ communications. You will never feel in the dark with the status of your repair or if you have any questions. More
The staff is well trained to be helpful and professional. They are also thorough and helpful with multiple options in dealing with mechanical problems found. They truly demonstrate excellence in every aspect They are also thorough and helpful with multiple options in dealing with mechanical problems found. They truly demonstrate excellence in every aspect of car care, customer service and expectations. More
Joe is extremely nice and the experience was great! The dealership was relaxed and no pressure. We were in and out in a few hours with a new car. The dealership was relaxed and no pressure. We were in and out in a few hours with a new car. More
Sagan was excellent, helped my wife and I purchase a used car at Herb Gordon Subaru, definitely reach out to him. car at Herb Gordon Subaru, definitely reach out to him. More
I recently had the pleasure of working with the team at HERB GORDON SUBARU while buying my first car, and I couldn’t be happier with the experience. The associates were incredibly knowledgeable and patient HERB GORDON SUBARU while buying my first car, and I couldn’t be happier with the experience. The associates were incredibly knowledgeable and patient, guiding me through every step of the process. They took the time to listen to my needs and found the perfect vehicle for me. Their friendly attitude and genuine desire to help made the entire experience enjoyable and stress-free. I highly recommend Muhammed Zeidan to anyone looking for great service and support while purchasing a car! More
Moe is the reason we purchased our Subaru at Herb Gordon Subaru. I can't say enough about his professionalism, product knowledge and customer service. It was a delightful car-buying experience. Subaru. I can't say enough about his professionalism, product knowledge and customer service. It was a delightful car-buying experience. More
I had a great experience purchasing my new Subaru Impreza thanks to Muhammed. He was knowledgeable, and incredibly helpful throughout the entire process. He listened carefully to my needs, offered thoughtful thanks to Muhammed. He was knowledgeable, and incredibly helpful throughout the entire process. He listened carefully to my needs, offered thoughtful recommendations, and made sure every detail was handled smoothly. His friendly approach and clear communication made the experience stress free and enjoyable. I definitely recommend him to anyone looking for a reliable service. More
He did a great job at helping me get more back for my trade in than I thought I would. he allowed me to test drive the car by myself and was a great person in general very helpful and kind! Go to Muhamma trade in than I thought I would. he allowed me to test drive the car by myself and was a great person in general very helpful and kind! Go to Muhammad for your car needs. More
I have now purchased two Subarus from Herb Gordon and both times it has been nothing but a great customer experience. Even though Herb Gordon is further from my home than other dealerships, I gladly driv both times it has been nothing but a great customer experience. Even though Herb Gordon is further from my home than other dealerships, I gladly drive the extra miles to go to them. Everyone I worked with during my last purchase was focused on making sure I was taken care of and I left the lot happy with my decision to get the 2024 Ascent for sure. Highly recommend! More
"Moe" was excellent. Smart, informative, friendly, went out of his way to accomodate my needs, answered questions thoroughly, made good suggestions, was patient and no pr Smart, informative, friendly, went out of his way to accomodate my needs, answered questions thoroughly, made good suggestions, was patient and no pressure. He really knew his business. I highly recommend him. More