
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Muhammed is absolutely fantastic! He listened to the features that I wanted in the Outback and found me the perfect car! He spent spent over an hour going over the car's features an He listened to the features that I wanted in the Outback and found me the perfect car! He spent spent over an hour going over the car's features and taking me for a test drive. He then walked me through the service department, introduced me to the service advisor, and even made the appointment for the first oil change. He is very friendly and very easy to talk with and he made the whole experience of buying the car wonderful. I absolutely highly recommend him as the salesman and the entire dealership for their fantastic service!! I will be sharing his contact information with friends who are potentially in the market for a new car. More
Muhammed is amazing! Communication was great! I definitely recommend this dealership and Muhammed as the salesman! He keeps it real! Followed up to make sure everything w Communication was great! I definitely recommend this dealership and Muhammed as the salesman! He keeps it real! Followed up to make sure everything was great! Made sure the vehicle was super clean, everything maintenance wise was done and ready to go! If I need another vehicle I will definitely come back! More
Bethany Ramirez was great. The tech with the video was great. Sorry didn’t catch his name. Little fast over some of the numbers. I did approve recommendation. I appreciate you The tech with the video was great. Sorry didn’t catch his name. Little fast over some of the numbers. I did approve recommendation. I appreciate you doing the video. Thanks. More
They are always prompt, and always finish the work on time or ahead of time. It's not the cheapest, but I've never been up sold for service I didn't need. time or ahead of time. It's not the cheapest, but I've never been up sold for service I didn't need. More
Dealership very accommodating, with convenient hours and, most importantly, a great staff from the mechanics to the sales staff to the receptionist. Mohammed , the salesman, in a word, was the BEST! He is most importantly, a great staff from the mechanics to the sales staff to the receptionist. Mohammed , the salesman, in a word, was the BEST! He is completely knowledgeable in all aspects of the vehicles and is eager to share his knowledge, taking all the time you need in showing and explaining all the aspects of the vehicles, especially the complex technical features. Aside from all this knowledge, Mohammed is so personable that it is a thoroughly enjoyable experience just to be with him. Without a doubt, Mohammed made the car buying experience more enjoyable than any car salesman that I have ever dealt with, and I have been driving and buying cars for 56 years! Cannot say enough about this wonderful man. More
We had a lot of questions for Muhammad and spent an hour going over them. He took the time to answer everything thoroughly and even stepped outside with us on a freezing cold day to show us all the features going over them. He took the time to answer everything thoroughly and even stepped outside with us on a freezing cold day to show us all the features. His dedication and professionalism were truly impressive. This dealership is incredibly lucky to have someone like him on their team. He’s a real asset and made our experience outstanding. More
Muhammed was very professional and polite, he helped me to walk through the car insurance process. Highly recommended! to walk through the car insurance process. Highly recommended! More
Jerell is a fantastic service advisor! He was incredibly helpful and accommodating to all of our needs. We also appreciated the video from the technician describing the work that was done He was incredibly helpful and accommodating to all of our needs. We also appreciated the video from the technician describing the work that was done on our car. Thank you! More
Thoroughly knows his Subaru product and extremely accommodating and efficient in communicating that knowledge to his potential customers. Exudes authentic character traits without the slightest hint accommodating and efficient in communicating that knowledge to his potential customers. Exudes authentic character traits without the slightest hint of being self-serving. More
I recently brought my 2017 Forester in for service, and had an excellent experience (as always!) with the service I received. Although I had not made an appointment, Michael Goodman of the service staff we had an excellent experience (as always!) with the service I received. Although I had not made an appointment, Michael Goodman of the service staff welcomed me the minute I stepped out of the car, and immediately listened to my requests, and assessed what needed to be done. All issues with the car were taken care of while I waited, and the cost was reasonable. This kind of experience is why I have not taken my Forester anywhere else for service since I purchased it in 2017. Herb Gordon Subaru, and in particular Michael Goodman, are stellar examples of quality workmanship, professionalism, and honesty. More