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Heritage Subaru Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.9
1,353 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,353 reviews

January 10, 2024

Safai Walters. took care of all my requirements and kept me informed of all processes and costs. Very impressed by her knowledge and professionalism More

by paulwisski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Safari Walters
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Jan 12, 2024 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Helpful
January 02, 2024

I had a very good experience working with Cary at Heritage Subaru recently purchasing a new Impreza. I hadn't bought a car in ages and was feeling pretty jaded about the process. I knew pretty specif More

by incognito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cary Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 30, 2023

I had a pleasure of dealing with Emil - the service manager. I had to bring my Forester back to back for two different issues. He promptly addressed them. More

by deenkv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emil - service manager
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Jan 01, 2024 -

Heritage Subaru Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
December 28, 2023

Kindness family-friendly nice wait time not long love the subaru that I purchased over all a 10 More

by Star
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 28, 2023

Great experience from start to finish. May and the team made it quick and easy. More

by A. Dhillon
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Bookstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Knolle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Heritage Subaru Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 28, 2023

A big thank you to May Farris, our sales associate, Ashley Richards from finance, and Steve Knolle, GM, from the Heritage Subaru Catonsville in helping us buy our fourth Subaru. Great professionalism, More

by JLB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Knolle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Heritage Subaru Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 26, 2023

Frederick James was amazing and patient with us we will come back again in the future. More

by Jtcore25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick James
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Dec 28, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 22, 2023

This dealership gave me the best car buying experience I’ve had in years. They provided excellent service, especially their salesman Frederick James. I will never go anywhere else to buy a car! More

by nmdesch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frederick James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
December 22, 2023

Arrived with an urgent need for a new battery. They worked with me, even though I had to wait several hours. They are always pleasant and informative. More

by Many1healing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 25, 2023 -

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
December 19, 2023

The tech was on time, knowledgeable, and explained procedures. He advised areas that require attention. More

by Suba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Jones Jr Service dept
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Dec 22, 2023 -

Heritage Subaru Catonsville responded

Hi Suba, thank you for your feedback. We're thrilled you found our staff knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
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