Heritage Subaru Owings Mills

This had to be the easiest and most pleasant car buying experience I've ever had! EVERYONE, and I mean EVERYONE was super friendly, informative and went the distance to earn my business. I drove almost 4 experience I've ever had! EVERYONE, and I mean EVERYONE was super friendly, informative and went the distance to earn my business. I drove almost 4 hours, I live near Indiana, PA, to purchase my Subaru Ascent and it was well worth the trip. Starting with Chuck taking the time to make and send me a video of the car to Milton working to make all options and numbers work, to Shawn taking the time to chat, to Bill, one of the Service Managers giving me a mini tour of their ultra clean service area to Aaron, (I think) detailing my car to make sure it was just perfect and chatting . . . forgive me if I forgot anyone! I am willing to travel, obviously, for good service at a fair price and these folks delivered!! If you are even considering a Subaru, save your time and just go to Heritage . . . an A++ experience!! More

Our experience purchasing the Subaru Forester Hybrid was incredibly smooth, thanks to the outstanding support from the entire team. Emmett Russ set the tone from the moment we first spotted the car on the l incredibly smooth, thanks to the outstanding support from the entire team. Emmett Russ set the tone from the moment we first spotted the car on the lot, and everything that followed exceeded our expectations. The process was seamless, memorable, and filled with genuine positive energy. Every team member was exceptionally personable, taking the time to clearly explain each step without ever making us feel rushed. The 45-minute drive to find the right dealership was absolutely worth it. Keep up the fantastic work! More

Ansley Ratnayake was very helpful guiding us to the best car and facilitating the purchase. car and facilitating the purchase. More

Lisa was excellent with facilitating my car. Bill and Tim kept me up to date with pricing and cost, while Delvin and Frank updated me through every step of the repair and meticulous with their Bill and Tim kept me up to date with pricing and cost, while Delvin and Frank updated me through every step of the repair and meticulous with their attention to detail. Highly recommended, if you own a Subaru!! More

Great service! Sumbal, Antonio and entire Subaru of Owings Mills are great! Will recommend this dealership to friends and family! Sumbal, Antonio and entire Subaru of Owings Mills are great! Will recommend this dealership to friends and family! More

Great job to all, Shawn, Greg, and Aaoron Ringgold. Excellent job getting me into my new Subaru Crosstrek! #4 . Wonderful experience, well done! Excellent job getting me into my new Subaru Crosstrek! #4 . Wonderful experience, well done! More

The reason for the review is my exception experience with Emmett Russ. He was able to expertly allay my fears and make the car buying experience less stressful. Additionally, Emmett was able to answer questi Emmett Russ. He was able to expertly allay my fears and make the car buying experience less stressful. Additionally, Emmett was able to answer questions after I purchased the car. I’d absolutely refer my family and friends to Emmett at this dealership! More

I had great customer service by everyone in the dealership! Everyone was very helpful and took the necessary time to answer all my questions. I never felt pressured at any point and was very please dealership! Everyone was very helpful and took the necessary time to answer all my questions. I never felt pressured at any point and was very pleased with my experience with all parties involved! More

Ansley was great -- extremely knowledgeable about the Subaru Forester Wilderness that we had come to test drive. Provided a great overview of the features of the vehicle and shared his own experiences as Subaru Forester Wilderness that we had come to test drive. Provided a great overview of the features of the vehicle and shared his own experiences as a satisfied Subaru owner. We have been enjoying our new Wilderness ever since. Thanks to Greg for walking us through the financial smoothly and to James for the warm welcome. More

Everyone we met gave great service and were very patient. Thanks to Subal Babar our principal contact. Thanks to Subal Babar our principal contact. More