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Heritage Toyota
S. Burlington, VT
4,471 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,471 reviews
September 22, 2022
Hard working, professional, and knowledgeable staff. They have the buyer's best interest in mind. They have the buyer's best interest in mind. More
by Jim and Melissa
Employees Worked With
September 21, 2022
Heritage Toyota was on point! Ordered a 4Runner I’ve wanted for a long time and Casey Morrow and team made it happen!! Ordered a 4Runner I’ve wanted for a long time and Casey Morrow and team made it happen!! More
by hourigans
Employees Worked With
Other Employees :
Travis Green, Kate Castonguay
September 20, 2022
Heritage Toyota was great to work with. I worked with Neal Pavlak for the past year and he is awesome. He never was bothered by any questions I had or the 100s of updates I requested. His o I worked with Neal Pavlak for the past year and he is awesome. He never was bothered by any questions I had or the 100s of updates I requested. His only focus was to get me the truck that I wanted. Christine made the finance portion a breeze. More
by jason.wagner
September 19, 2022
Highest recommendation! Daniel Pasco in Sales is excellent. Dan has a lot of experience, knows the process deeply and is patient and calm; these qualities foster trust. T Daniel Pasco in Sales is excellent. Dan has a lot of experience, knows the process deeply and is patient and calm; these qualities foster trust. This is the second Toyota that we have purchased with Dan, and look forward to working with him again on future car purchases. We are also grateful to the finance department - Rob Ploof in particular - who nailed down the right strategy for our financing; this was impressive. We're impressed by the friendly staff in the sales department who foster an environment of trust and professionalism. It's our belief that this quality is a reflection of a positive management culture. Keep it up Heritage! More
by jg
September 19, 2022
Best car buying experience to date! I felt well cared-for and not at all hustled to buy more than I needed. Very solid trade value to round out a stellar experience. Highly recommended. I felt well cared-for and not at all hustled to buy more than I needed. Very solid trade value to round out a stellar experience. Highly recommended. More
by notthetd
September 19, 2022
Neal was great to work with. He was friendly, enthusiastic, knowledgeable, and professional throughout the process. He spent as much time as I needed to go over the various optio He was friendly, enthusiastic, knowledgeable, and professional throughout the process. He spent as much time as I needed to go over the various options available and answer any questions I had. I also appreciated him texting or calling with frequent updates while I was waiting to get my new Corolla Cross. I love it! It was a pleasure working with Neal and I highly recommend him. More
by pateobrien
Employees Worked With
Neal Pavlak
September 19, 2022
Derek was a dream to work with. We had extenuating circumstances when he walked in to buy our RAV4 and he worked with us at every step in the process. Derek is an excellent commun We had extenuating circumstances when he walked in to buy our RAV4 and he worked with us at every step in the process. Derek is an excellent communicator who thoroughly explained the RAV's many features. It was just a great experience working with him More
by Jim and Melissa
Employees Worked With
September 18, 2022
Dan was very helpful - highly recommended! He explained things very well and took the time to show me features on my new car. He explained things very well and took the time to show me features on my new car. More
by calebakenna
Employees Worked With
September 18, 2022
The sales professional and finance expert made the process easy and efficient. We're happy with our second Toyota vehicle from Heritage. process easy and efficient. We're happy with our second Toyota vehicle from Heritage. More
by BrianTurbideTherapy
