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Heritage Toyota

S. Burlington, VT

4.9
4,419 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,419 reviews

May 06, 2022

I was directed to Heritage Toyota by the complaint department of the main headquarters of Toyota after having so many negative dealings with Handy Toyota. My salesman Tek was wonderful. I preordered a More

by Jeanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Toyota responded

Jeanne, Thank you for taking the time to share your feedback, and for your kind words for Tek and our team! We are so glad to hear that you enjoyed working with them, and that they were able to make taking home your new RAV4 a smooth and stress-free process, We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 06, 2022

Working with Jason was easy going and fluent. He never pushed the pace, and was very personable. He worked hard to make sure I had an easy buying experience. More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
May 10, 2022 -

Heritage Toyota responded

Tom, Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Jason and our team, and that taking home your new Toyota went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 06, 2022

Toyota Heritage has always been good to me. Whether buying a new car or service work. I'll always go back. More

by Wiffleboof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lawrence
May 10, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice - We are pleased to hear that you enjoyed working with Keith and our team, and that choosing your new Toyota was a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 06, 2022

HUGE thank you to Tek and the Heritage Toyota team for finding us the car we wanted, and getting it ready for us so quickly after it arrived. Shopping for cars is tough these days. Tek made it pretty qu More

by hcarsen1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Tek and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 05, 2022

Thank you, Keith, for working with us! You answered all our questions no matter how annoying, listened to our concerns and made our experience at Heritage an easy one! Looking forward to w More

by Ted & Julie
Recommend Dealer
Yes
Employees Worked With
JT Treichler, Keith Lawrence
May 10, 2022 -

Heritage Toyota responded

Ted and Julie, Thank you for taking the time to share your feedback, and for your kind words for Keith - We are so glad to hear that you enjoyed working with him to shop for your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 02, 2022

Tek is the man. His friendly customer service, timely response to all questions and most importantly landing the vehicle I wanted within my budget are just a few of More

by Jriccio1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Tek - We are so glad to hear that you enjoyed working with him, and that choosing your new Toyota was a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 02, 2022

Let me let you something people. ... These folks at Heritage are the cream of the crop! The Tip of Top! The Bees Knees! The epitome of customer service! My salesperson Derek Blood was More

by Griff Burn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you have continued to enjoy working with our team over the years, and that shopping for your new Toyota with Derek was once again a smooth and enjoyable experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 02, 2022

Kept me quickly updated about availability for the 2022 Tundra (the market is crazy) which allowed me to get one much quicker than I expected! Thorough with the whole process. Great experience! More

by Dobenne13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team to shop for your new Tundra, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 01, 2022

They go the extra mile to accommodate you. For example when I had a hard time getting organized after I turned down their trade in offer they actually offered to deliver my new car right to m More

by petermartyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Heritage Toyota responded

Peter, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan and our team to shop for your new Toyota, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 30, 2022

From beginning to end dealer was honest and attentive. Heritage does a good job. Thank you More

by FeliciaM124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick McCarthy, Chuck Spinner
May 02, 2022 -

Heritage Toyota responded

Felicia, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Chuck and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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