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Heritage Toyota

S. Burlington, VT

4.9
4,417 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,417 reviews

March 12, 2022

Sales team made the whole process easy and comfortable . all my questions and concerns were addressed. Great communication and follow up More

by vcomai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lawrence
Mar 14, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Keith and our team to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 10, 2022

The were very professional and the process of buying a new car was smooth and easy More

by Rita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agresti
Mar 11, 2022 -

Heritage Toyota responded

Rita, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 10, 2022

Great experience; Tek's communication was great. Tek is a very personable no pressure salesman; really enjoyed working with him. Finance department able to find financing rate that was better than a More

by febullis
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek and our team to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 10, 2022

When it was time to upgrade from my 10+ year old Volvo with over 200k miles, I knew I wanted a hybrid SUV. I had done some research and knew it was the right car for me, but it was luck that paired me wit More

by CaitlinBlake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Mar 10, 2022 -

Heritage Toyota responded

Caitlin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal to shop for your new Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 07, 2022

Dan Pasco and Patrick Weeks made this a quick and clean process. Very responsive and helpful! Would definitely come back to these guys in the future. More

by beaudog27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan and Patrick to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 06, 2022

Josh Cousino and Matt Messenger provided excellent service and customer care. Made the car buying process relatively stress free! I wouldn’t consider another dealership or another dealer. My future b More

by MollyM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Treichler
Mar 07, 2022 -

Heritage Toyota responded

Molly, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Matt, Josh and our team to shop for your new Toyota, and that they were able to make sure everything went smoothly and was stress-free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 06, 2022

Neal worked with us for over six months and all during this time he kept in close contact to make sure we were updated on a regular basis. He was always friendly, supportive and the constant professional. More

by jean.arthur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak
Mar 07, 2022 -

Heritage Toyota responded

Bill and Jean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal on your journey to find a new vehicle, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 03, 2022

Derek is the bomb! I am a first time car buyer and he was so personable and rational with me. He was willing to communicate via text which helped with my hectic work sc More

by Averee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Heritage Toyota responded

Averee, Thank you for taking the time to share your feedback, and for your kind words for Derek! We are so glad to hear that you enjoyed working with him to shop for your new Toyota, and that he was able to help you find the perfect vehicle for your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 02, 2022

Keith was very responsive and kept me up to date on my order. Got us in and out in less than an hour. Made the transition as easy as possible! More

by T.josephsonff33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lawrence
Mar 02, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Keith and our team, and that they were able to make choosing and taking home your new Toyota smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 01, 2022

Worked with Dan and he was awesome. He helped me get exactly what I wanted and kept me in the loop while waiting for it to arrive. Great service More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Dan to shop for and bring home your new Toyota, and that he was able to make sure that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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