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Heritage Toyota

S. Burlington, VT

4.9
3,887 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,887 reviews

September 27, 2019

Great selection, quick responses Heritage had the truck I wanted and was ready to make a deal when I walked in. Their entire staff was welcoming and responsive even though this was t More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn, JT Treichler, Bernie Cieplicki
September 27, 2019

Purchase a vehicle Everyone was friendly & inviting once we walked through the door. They were accommodating and very knowledgeable on the vehicle we purchased. Liz even More

by Shannon Francis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Oct 04, 2019 -

Heritage Toyota responded

Shannon, Glad you enjoyed working with Liz and the rest of the team! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 26, 2019

ToyotaCare service I am new to the state and the dealership took care of my vehicle seamlessly. The service staff were friendly and competent. Lounge was very comfortabl More

by Melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am really unsure who helped me staffwise- but all were great! , Kyle Chamberlain
Oct 04, 2019 -

Heritage Toyota responded

Melanie, Thank you for posting! It's great to learn that you had a positive experience with our service department. We do wash vehicles after service, upon request, time permitting. Please feel free to request this when checking in for your next visit. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 24, 2019

Great service team. Very accommodating Dana Lawrence does a great job in the service department. Very honest and does not waste time making sure everything gets done in timely manner! More

by Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence heritage Toyota
Sep 26, 2019 -

Heritage Toyota responded

It's fantastic that you received such excellent service from Dana! We appreciate you posting a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 23, 2019

Wanted knowledge of leasing. Mark Talbert was incredible.......knowledgeable, professional without being stiff, very adept at finding and relaying information for my questions. T More

by JoAnn A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Talbert
Sep 25, 2019 -

Heritage Toyota responded

JoAnn, What a nice review! It's fantastic that you received such excellent service from Mark, Josh and the rest of our sales team. We appreciate your kind words. Enjoy your new Corolla! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 21, 2019

High functioning team The team at Heritage Toyota went above and beyond for me, a first time client, late on a Friday afternoon. I still can hardly believe how much they go More

by ECross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mack
Sep 25, 2019 -

Heritage Toyota responded

That's wonderful! It's great to learn you had such a positive experience working with our sales team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 20, 2019

Upgraded my Tundra to the Pro! Everyone made upgrading easy! Was happy to do business on the first new truck and was taken care of well on the second. I’ll be back! Thanks guys. Lov More

by HARTT85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone I worked with was awesome!, Angus Gunn
Sep 25, 2019 -

Heritage Toyota responded

Glad you enjoyed working with our team! We appreciate you taking the time to post a review. Thank you for choosing Heritage Toyota! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

September 19, 2019

#ChuckyFromStowe I got referred to Heritage and Chuck from a few friends as I was looking for a truck. This was my first time purchasing a car and Chuck made this proc More

by JackWhitVT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Sep 25, 2019 -

Heritage Toyota responded

Jack, Thank you for posting! It's wonderful that Chuck was so great to work with on your first vehicle purchase. Enjoy your new truck! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

September 17, 2019

Very good I feel everyone there did all that they could do for me. Everyone was very friendly. I would come come back again and will also recommend my friends a More

by Jay Gould
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn, Elizabeth Bockus
Sep 25, 2019 -

Heritage Toyota responded

Jay, Thank you for recommendation! It's fantastic Liz and the rest of the team were so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 17, 2019

Very Pleased The car is everything I hoped for and exactly as advertised. The price was terrific compared to others I had seen. Just as important was the excelle More

by AvalonLady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Talbert
Sep 25, 2019 -

Heritage Toyota responded

Thank you for your very nice review! Glad you received such excellent service from Mark and the rest of the team. We appreciate your business. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

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