Heritage Toyota

Service on 07 Solara First time ever(driving 50 years) that I got out of a dealer with a bill less than $100. Bravo heritage. Brandy got me in and out as agreed with No s First time ever(driving 50 years) that I got out of a dealer with a bill less than $100. Bravo heritage. Brandy got me in and out as agreed with No surprises More

Pleasant and productive. Derek Blood was my sales consultant and I found him to be a joy to deal with. He listened to me with great interest. I was insistent that I wanted to Derek Blood was my sales consultant and I found him to be a joy to deal with. He listened to me with great interest. I was insistent that I wanted to get a new white Corolla Le. He was able to locate one for me and he had it on the lot in just a few days. He did not pressure me into getting one that was currently on the lot. I quoted him a ball park figure as to what I wanted my monthly payments to be and he got it to be even less. He took me for a road test and spent a lot of time with me explaining all the safety features and all the other perks. He is extremely knowledgeable and I did not feel silly asking questions. It is so nice to go into a dealership and not made to feel pressured and incompetent. I look forward to many years of satisfaction and joy working with Derek and the Toyota team at Heritage. More

Quick, no nonsense, no pressure, relaxed We went in to look at 4 runners and met Chuck Heingartner. The dealership was packed with people and Chuck met us, parted the crowds and brought us t We went in to look at 4 runners and met Chuck Heingartner. The dealership was packed with people and Chuck met us, parted the crowds and brought us to his desk immediately which felt like an oasis in the sea of Toyota-hungry people. We found what we liked and Chuck walked us thru the initial paperwork. He knew we were in a hurry because the kids were getting close to melt down status. Chuck was friendly and chatty yet professional. We struck a deal that left both sides happy and we walked out new 4Runner owners! Thanks to Christine D in finance for making the paperwork process quick and painless too! More

Great experience with a very knowledgeable, helpful salesper My wife and I had a very nice experience with the staff at Heritage while purchasing our new Toyota RAV4. Our salesman Ryan was extremely friendly, kn My wife and I had a very nice experience with the staff at Heritage while purchasing our new Toyota RAV4. Our salesman Ryan was extremely friendly, knowledgeable and helpful. Thank you! More

Excellent and efficient service! Jason was a great sales rep to work with. He was diligent, efficient and straightforward about what he could do to get me what I was hoping for! I hig Jason was a great sales rep to work with. He was diligent, efficient and straightforward about what he could do to get me what I was hoping for! I highly recommend working with him, and Heritage has always been our go to dealership for cars. I loved the added touch of the Jason Dillon key chains! I completely forgot to send my bank some documentation and Jason’s contact info was right on my keychain so I could get that taken care of! Angus Gunn was also very helpful proving good information to make informed financial decisions, and efficiently got me through the paperwork to get in and out of there in no time! More

Great Experience I was running out of time to find a car to trade in as I was leasing a Nissan Roque. I searched many car lots for cars that I might be interested in. I was running out of time to find a car to trade in as I was leasing a Nissan Roque. I searched many car lots for cars that I might be interested in. I fell absolutely IN LOVE with the new style of the Rav4 although I thought it was a long shot for me to afford this beautiful car. I gave Mark the maximum amount I could spend and he came back with a price that was 20.00 LOWER than I said AND it wasn't even the basic model. It included everything that I said I wanted plus MORE! I was shocked and SUPER HAPPY! I was introduced to many different RAV4's and Mark dealt with my pickiness like a champ. Mark has also contacted me to make sure I still love my car and to make sure I had all of the nice accessories set up correctly. I can tell the staff at Toyota is trained well and will go above and beyond for their customers. More

By far the most personable experience buying a car! My husband, son, and I went to the dealership on Saturday and had an appointment with Ryan. Right from the start, the experience was better than any o My husband, son, and I went to the dealership on Saturday and had an appointment with Ryan. Right from the start, the experience was better than any other experience we have had purchasing a vehicle. The environment was open, inviting, and comfortable. Ryan was very upbeat, understanding, and entertaining to work with. You could tell that he had our best interest at heart and was trying his hardest to get us into the vehicle that I wanted. Honestly dealing with Ryan was like talking to a friend. We would definitely recommend Heritage Toyota to anyone looking to purchase a vehicle that wants a no pressure salesman. More

Experience couldn't have been worse We purchased a 2010 Tundra online from a salesperson that we previously bought from a few years' ago. The first purchase went very well, but the seco We purchased a 2010 Tundra online from a salesperson that we previously bought from a few years' ago. The first purchase went very well, but the second was a disaster on any scale you could imagine. I have cancer and when we purchased the truck, I had to rely on the salesperson to answer questions honestly and arrange delivery, as we live a considerable distance away. They did deliver, but when it came in our yard, the inside of the tailgate was badly dented, the corrosion around the battery terminals was beyond belief and there was a tear in the back seat on the drivers side that I specifically asked the salesperson if it was a tear (as seen in the online pics) and he said it was a "button." Yes, there is a button there, but the tear was significant and right next to the button. Overall, he said the truck was "nice." Hardly. He took advantage of us and was very nasty after we took delivery when these things were mentioned. We overpaid (our fault) but even more so, we trusted him to help us given our situation. We also had an incident with the truck shortly after delivery in which the lug nuts on the LF wheel came loose on the interstate and the truck had to be towed to Burlington to re-torque the nuts. The service advisor said no one would be held accountable. When I picked up the truck, there was a huge greasy handprint on the passenger side front seat! Never, NEVER buy front this dealership! More

attentive Harrison Bush and his (behind the scenes team ) as well as Christine did a bang up job of listening and prosecuting this deal. Tx a lt Harrison Bush and his (behind the scenes team ) as well as Christine did a bang up job of listening and prosecuting this deal. Tx a lt More

Good Experience Daniel was thorough in providing info about the car, future support from the dealership and financial Informational. He pleasantly and professionally Daniel was thorough in providing info about the car, future support from the dealership and financial Informational. He pleasantly and professionally “sold” the car, working hard to answer all our questions and addressing all of our concerns. He is a very good salesman. More