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Heritage Toyota

S. Burlington, VT

4.9
3,887 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,887 reviews

July 25, 2019

Streamlined Process They were very responsive and easy to work with. Although had to go through the motions, it was less painful than the usual dealership experience. More

by Vermonter200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Heritage Toyota responded

It's wonderful that your purchasing experience went so smoothly! We appreciate you posting. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

July 25, 2019

Very easy time buying a used car! Mark was very helpful and made the entire experience of buying a used car as painless as possible. He was friendly and easy to talk to and he was qui More

by Mike G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Guyette
Jul 31, 2019 -

Heritage Toyota responded

Mike, Thank you for your kind words about Mark! It's wonderful that he made sure your experience was so positive. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 24, 2019

New Tundra made easy! Thank you to Heritage Toyota and especially Derek for getting me into a 2019 Tundra TRD Off-Road! What initially was a trip just to look and see pric More

by Tjscribner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Heritage Toyota responded

Thank you for your kind words about Derek! It's fantastic that he provided such an excellent purchasing experience. Enjoy your new Tundra! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

July 24, 2019

Very friendly and exciting experience I enjoyed working with Jason, he was an outgoing salesman. He had the knowledge to answer my questions. He ensured to call me any time there was an up More

by Linds23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Heritage Toyota responded

It's wonderful that you enjoyed working with Jason & Christine! Thank you for sharing your experience. We appreciate your business! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2019

They worked with me to get the car I wanted. Derek was very patient with us to find and get the car we wanted,Toyota does not always make that easy.He is very good explaining all the workings of More

by rev19gut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Heritage Toyota responded

Glad to learn that Derek was so great to work with! If you like, I would be glad to look into the address issue. I can be reached at customerservice@heritagevt.com. We appreciate you posting. Enjoy your new vehicle! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2019

Great experience with Derek All went well except one problem and that was the loyal credit, why give a loyal credit with an expiration date before your lease expires? That happe More

by JaneS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Heritage Toyota responded

Jane, Glad to learn you enjoyed working with Derek! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2019

Top of the line service! Efficient vehicle check in process; Proactive communication by service writers to ensure accurate expectation of services with respect to billed char More

by Tina Witte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared in Toyota Service , Eleni Floyd, Mark Guyette
Jul 24, 2019 -

Heritage Toyota responded

Tina, Thank you for your recommendation! It's wonderful that you had such a fantastic experience working with our service team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 22, 2019

Casey was super helpful and great to work with! Just bought my second car at Heritage Toyota and would be sure to recommend them (specifically Casey) in the future. The staff was helpful and honest More

by francesworkman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Heritage Toyota responded

Frances, Thank you for your recommendation of Casey! It's fantastic that you had such a positive experience working with him. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 22, 2019

Great experience all around I bought a car from Harrison at Heritage Toyota and it was the easiest and most seamless experience! After a very negative experience at the Subaru de More

by Forn41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Bush
Jul 24, 2019 -

Heritage Toyota responded

Glad you enjoyed working with Harrison and Josh! We appreciate you taking the time to share your experience. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 21, 2019

Perfect buying experience! It was a great pleasure working with Mark Guyette. He listened well to my husband's and my description of the kind of used Prius we were looking for, More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Mark Guyette
Jul 24, 2019 -

Heritage Toyota responded

Christina, Thank you for your kind words about Mark! It's wonderful to learn that he provided such a stellar purchasing experience. Enjoy your new Prius! Nora Krom Customer Relations Specialist Heritage Automotive Group

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