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Heritage Toyota

S. Burlington, VT

4.9
3,900 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,900 reviews

June 20, 2019

Another great H-Team experience! Just picked up my new-to-me Tacoma last Saturday! The vehicle and brand speak for themselves... It's where you purchase that makes the difference and More

by Huntingfire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn, Chuck Spinner
Jul 03, 2019 -

Heritage Toyota responded

What a nice review! It's wonderful that you've enjoyed working with Chuck, Ryan, Christine and Angus. Thank you for choosing Heritage Toyota! #chuckspinner #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

Salesman made the difference I don’t like salesmen or fake people. I don’t like people schmoozing me to get a sale. I want the bottom numbers- no games- no gimmicks and I got this More

by Amy A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

Amy, Thank you for sharing your experience. Glad that you received such excellent service from Marc. We appreciate your business! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

Great experience at heritage once agian. We went to talk about a new lease with Marc and to our surprise we ended up diving away in a 2020 corolla we love the new car and we had a lot of help More

by snowflea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

Glad to learn your visit went so smoothly and that you liked working with Marc and the rest of the team! We appreciate you taking the time to post a review. Enjoy your new Corolla! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

New Rav4 Very positive experience buying new RAV4 hybrid. Mark was super helpful, patient and thorough. Definitely recommend. I would consider buying a new ca More

by Lumpyhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

Great to hear it! We appreciate you taking the time to post. It's excellent that you enjoyed working with Marc. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 19, 2019

Respectful, responsive, friendly Heritage has a great reputation and our experience with JT and then Marc Halliday certainly lives up to that. Attentive, helpful, respectful staff, pl More

by MjmVT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday, JT Treichler
Jul 03, 2019 -

Heritage Toyota responded

Thank you for posting! It's wonderful that you received such excellent service from JT, Marc, and the rest of the team. We apprecait your business! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 18, 2019

Great experience. Mark Halliday was exceptional! My 3rd RAV 4 purchase from Heritage and always a pleasant experience. Mark Halliday was fantastic and very knowledgeable about my needs. Would highly More

by Laurap,1253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Rodriguez, Marc Halliday
Jul 03, 2019 -

Heritage Toyota responded

Laura, Thank you for your recommendation! Glad you enjoyed working with Marc. We appreciate your business! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 17, 2019

Just bought a Rav4 I had a great experience at Heritage Toyota. We planned to just look around for a car and left finding the car we wanted. Derek was very knowledgeab More

by CT899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
Jul 03, 2019 -

Heritage Toyota responded

That's fantastic! It's very nice to learn that you enjoyed working with Derek, and the rest of the team. We appreciate your business! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

June 16, 2019

Great experience Liz was a real pleasure to work with. I hope to work with her and Josh with my next vehicle. Hopefully for a much lower rate. More

by Stannard15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
Jul 03, 2019 -

Heritage Toyota responded

Glad to learn you enjoyed working with Liz and Josh! We appreciate your business. I'm sorry you were not so happy with the pricing. If you would like to discuss this further please feel free to contact me at customerservice@heritagevt.com. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 16, 2019

Rob and Toyota were so great Rob was so wonderful and helpful through the process. He was patient as I took my time deciding whether or not I wanted to move forward with the new c More

by HayleyVT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Heritage Toyota responded

Hayley, Thank you for your kind words about Rob and Christine! It's very nice to learn that they provided such an excellent purchasing experience. Enjoy your new car! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

June 15, 2019

Helpful staff and good communication and service This dealership has been very helpful and they have been very good at all the work they have done on my car. It is convenient for me to get to and the More

by PatriciaVT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Jerger, Katie Smith, Jessica Brooks, Benjamin Coleman, Alisha Abruntilla, Joseph Harshbarger
Jul 03, 2019 -

Heritage Toyota responded

Patricia, What a nice review! It's wonderful to learn that you've received top notch service from our team. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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