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Hirlinger Chevrolet - Service Center

West Harrison, IN

4.0
13 Lifetime Reviews Review Dealership

13 Reviews of Hirlinger Chevrolet - Service Center

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September 28, 2020

"Originally went to Hirlinger Chevrolet to have service..."

- jemlsm

Originally went to Hirlinger Chevrolet to have service done on our 2018 Equinox that had six months left on the lease. talked to Ted, Steve and Mike Hirlinger and ended up getting a good deal on a new lease for the 2020 Equinox.

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Recommend Dealer
Yes
Sep 28, 2020 -

Hirlinger Chevrolet responded

Thanks again Jim and Linda! We appreciate the 5 stars and the great compliments. Enjoy the new Equinox and please contact us with any questions!!

October 24, 2019

"Extremely friendly personable and passionate about your need"

- Kate06

The consultant that handled me was extremely friendly and passionate about my service needs. I will be coming back to him in the future!! Great service as always

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Recommend Dealer
Yes
Employees Worked With
Oct 31, 2019 -

Hirlinger Chevrolet responded

Thanks for coming in for service. We appreciate the business and thanks again for the 5 stars!

August 03, 2019

"Former employee "

- Josmed

I used to work there. Awesome people. Left only for personal reasons. But I found these guys to be honest and working hard to satisfy their customers. Those traits aren’t found at every dealership. Did have service work while there. Second to none. Again awesome people. Thanks for the experience Hirlinger crew.

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Recommend Dealer
Yes
July 11, 2019

"Awful.. Awful"

- camcoh

Buyer BEWARE!! Do NOT let them fool you into thinking you are getting a good buy with the warranty forever! Voided my warranty because I didn't "preauthorize" an oil change at another location. This location is a joke! Do yourself a favor and buy a FORD!

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Recommend Dealer
No
Employees Worked With
Service
July 16, 2018

"Excellent service "

- Wayne

Very friendly people made you comfortable and the service was excellent. I would take my car again if I have some problem with it ...thank you

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Mullin and Byan
Jul 20, 2018 -

Hirlinger Chevrolet responded

Thanks again Wayne! WE appreciate the business!

June 11, 2018

"vehicle care"

- m9608

We have three of our vehicles serviced by this dealer for over several years now. They do great work and need to take a better approach to protecting the inside floor mats, drivers seat, and interiors from shop grime. I always have to clean and wipe down our interior after I get home from their service work. Floor liners and seat protectors should be used when there is any kind of service work being done. I have seen other Chevrolet dealers in our local area use them and I have appreciated when they show great care and respect for your vehicle.

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Recommend Dealer
Yes
Employees Worked With
Abby,Jason,Theo
Jun 11, 2018 -

Hirlinger Chevrolet responded

Thanks again for the business! We appreciate you coming back and thank you for the advice. The serviced vehicles should not leave here with a spec of grease, dirt, etc... after being serviced. Our goal is to have a clean car leave here after every service! Thanks again, The Hirlinger Team

November 30, 2017

"Top notch service"

- The Hubers

My car was in for a few service items, was informed and updated through the whole process with great customer service. Had our car back earlier than promised !! Will return with any issues in the future and recommend to family and friends.

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Recommend Dealer
Yes
Employees Worked With
Jason Baker
Dec 02, 2017 -

Hirlinger Chevrolet responded

Thanks so much for taking the time to do this review! We appreciate the business!

October 01, 2017

"Great experience "

- Chads truck

Although our vehicle was purchased somewhere other than Hirlinger Chevrolet.They were very helpful and eager to show me all the functions of my truck and how to operate them. Gary assisted me in setting up my on-star,wifi,and radio in addition to being certain that I understood all functions of the truck.I did not receive this attention at the dealership where the truck was purchased. Thanks Gary

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Recommend Dealer
Yes
Employees Worked With
Oct 02, 2017 -

Hirlinger Chevrolet responded

Thank you for taking the time to do this survey and respond with such high marks! We appreciate that and please contact us anytime if you need service on that new Chevy!

January 28, 2017

"High expectations were met and then some."

- Brent Gutapfel

Fast, courteous crew makes the choice a 'no-brainer'. The Hirlinger facility has a great lounge area while the service is being conducted. All questions were answered on the spot. The price for a standard oil change/lube is very competitive. The 'cherry on top' is the courtesy car wash to get you back on the road looking great. I highly recommend visiting the folks at Hirlinger Chevrolet.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan, Abby, Jerry J, Bekki
August 09, 2016

"Acadia Air Bag Isdue"

- Amanda

I had an air bag light come on and I took my car there for convince. NEVER AGAIN! First we were told we had no extended warranty (untrue), then we were told it wasn't covered. Now we owe them $60 for NOTHING! Not to mention their serice department was less than helpful. Shame on us for giving them a second chance. Don't waste your money or the hassle with this buisness!

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Recommend Dealer
No
Employees Worked With
Unsure
Sep 08, 2016 -

Amanda responded

UPDATE: I was told I would receive a refund and that didn't happen either!

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