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Hirlinger Chevrolet - Service Center

4.7

9 Lifetime Service Reviews

1582 Harrison Brookville Rd, West Harrison, Indiana 47060

9 Reviews of Hirlinger Chevrolet - Service Center

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July 16, 2018

"Excellent service "

- Wayne

Very friendly people made you comfortable and the service was excellent. I would take my car again if I have some problem with it ...thank you

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Recommend Dealer
Yes
Employees Worked With
Denny Vidas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kent Garrison
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Dan Mullin and Byan
Jul 20, 2018 -

Hirlinger Chevrolet responded

Thanks again Wayne! WE appreciate the business!

June 11, 2018

"vehicle care"

- m9608

We have three of our vehicles serviced by this dealer for over several years now. They do great work and need to take a better approach to protecting the inside floor mats, drivers seat, and interiors from shop grime. I always have to clean and wipe down our interior after I get home from their service work. Floor liners and seat protectors should be used when there is any kind of service work being done. I have seen other Chevrolet dealers in our local area use them and I have appreciated when they show great care and respect for your vehicle.

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Recommend Dealer
Yes
Employees Worked With
Abby,Jason,Theo
Jun 11, 2018 -

Hirlinger Chevrolet responded

Thanks again for the business! We appreciate you coming back and thank you for the advice. The serviced vehicles should not leave here with a spec of grease, dirt, etc... after being serviced. Our goal is to have a clean car leave here after every service! Thanks again, The Hirlinger Team

November 30, 2017

"Top notch service"

- The Hubers

My car was in for a few service items, was informed and updated through the whole process with great customer service. Had our car back earlier than promised !! Will return with any issues in the future and recommend to family and friends.

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Recommend Dealer
Yes
Employees Worked With
Jason Baker
Dec 02, 2017 -

Hirlinger Chevrolet responded

Thanks so much for taking the time to do this review! We appreciate the business!

October 01, 2017

"Great experience "

- Chads truck

Although our vehicle was purchased somewhere other than Hirlinger Chevrolet.They were very helpful and eager to show me all the functions of my truck and how to operate them. Gary assisted me in setting up my on-star,wifi,and radio in addition to being certain that I understood all functions of the truck.I did not receive this attention at the dealership where the truck was purchased. Thanks Gary

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Recommend Dealer
Yes
Employees Worked With
Gary Trabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 02, 2017 -

Hirlinger Chevrolet responded

Thank you for taking the time to do this survey and respond with such high marks! We appreciate that and please contact us anytime if you need service on that new Chevy!

January 28, 2017

"High expectations were met and then some."

- Brent Gutapfel

Fast, courteous crew makes the choice a 'no-brainer'. The Hirlinger facility has a great lounge area while the service is being conducted. All questions were answered on the spot. The price for a standard oil change/lube is very competitive. The 'cherry on top' is the courtesy car wash to get you back on the road looking great. I highly recommend visiting the folks at Hirlinger Chevrolet.

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Recommend Dealer
Yes
Employees Worked With
Mike Hirlinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Bryan, Abby, Jerry J, Bekki
August 09, 2016

"Acadia Air Bag Isdue"

- Amanda

I had an air bag light come on and I took my car there for convince. NEVER AGAIN! First we were told we had no extended warranty (untrue), then we were told it wasn't covered. Now we owe them $60 for NOTHING! Not to mention their serice department was less than helpful. Shame on us for giving them a second chance. Don't waste your money or the hassle with this buisness!

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Recommend Dealer
No
Employees Worked With
Unsure
Sep 08, 2016 -

Amanda responded

UPDATE: I was told I would receive a refund and that didn't happen either!

February 13, 2016

"Its A Great Chevy Dealership To Do Business With"

- Kleinholzeric

Its A Family Owned Chevy Dealership And Everyone Has Time To Do There Part With You.I My Self Have Dealt With The Dealership Buying And Leasing Cars And Trucks.Great Service Dept And Great Service Writters.Thank You.Eric K.

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Recommend Dealer
Yes
Employees Worked With
Steve Hirlinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ted Hirlinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Hirlinger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Todd Gober
February 05, 2015

"Above and beyond"

- briancron

The folks at Hirlinger are always fantastic but at my last visit Todd went above and beyond fantastic when he helped me solve a problem. I really appreciate everyone who works there.

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Recommend Dealer
Yes
Employees Worked With
Todd Gober
July 03, 2012

"With my most recent experience, Brian was able to explain..."

- oberjors

With my most recent experience, Brian was able to explain the issue and inform me of my options. No upsell, no pressure, just straight and honest. I have used Hirlinger service for many years with used and new cars. Now that I have another new vehicle from Hirlinger, I will not need service as much as with the old, but I’ll be continuing to use them when needed!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian
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