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Honda Universe
Lakewood Township, NJ
1,855 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,855 reviews
March 25, 2024
Sue was an amazing salesperson . She provided me with all the information for the vehicle I was interested in . She made sure I was satisfied with the answers to the questions I pres She provided me with all the information for the vehicle I was interested in . She made sure I was satisfied with the answers to the questions I presented . I would recommend her as a salesperson to anyone interested in purchasing any vehicles from Honda. More
by Mandita88
Employees Worked With
March 22, 2024
I brought my 82 year old mom in to look at new cars last weekend. We were assisted by Sue Simone. Sue was awesome. She applied absolutely no pressure which was important because my deceased father always we weekend. We were assisted by Sue Simone. Sue was awesome. She applied absolutely no pressure which was important because my deceased father always went with my mom before his passing. She ended up purchasing a 2024 Honda HR-V Sport which she loves. We give Sue the highest marks in all categories!!! Thank you, Sue! More
by Jim Brune
March 21, 2024
Rahsaan was friendly, and helpful when I asked my questions, but he was talking on the telephone the whole time we were with him, which limited my comfort in asking questions about the forms I was as questions, but he was talking on the telephone the whole time we were with him, which limited my comfort in asking questions about the forms I was asked to sign. More
by JOHN.BADENHAUSEN
Verified CustomerMarch 21, 2024
Honda universe is the best dealership that I’ve ever shopped at. I have gotten multiple leases over the years and they are nothing short of excellent. The staff from the top down is smart and respectful shopped at. I have gotten multiple leases over the years and they are nothing short of excellent. The staff from the top down is smart and respectful. More
by Brunson1999
Employees Worked With
Other Employees :
Michael Bendar
March 19, 2024
The salesman was helpful, cheerful and pleasant. The numbers guy was sneaky, and slimy. I asked why my financing amount was so high, he mentioned taxes and did not mention the $3500 warranty. I didn The numbers guy was sneaky, and slimy. I asked why my financing amount was so high, he mentioned taxes and did not mention the $3500 warranty. I didn’t find that out until signing the final paper. I feel taken advantage of, and I will never be back. More
by RICHARDROBERTS
March 18, 2024
Very professional painless experience. Was no pressure put on us to walk out of there with a car. Sue was great!! Was no pressure put on us to walk out of there with a car. Sue was great!! More
by JSCOONEY4
March 17, 2024
I had a great experience. Everything went smoothly. Matt helped me with all the paperwork Everything went smoothly. Matt helped me with all the paperwork More
by MRSZAKHAR
March 15, 2024
I had a great experience with hunter and he did everything he could to help me get a car everything he could to help me get a car More
by GOOFYALLDAY61
Employees Worked With
Other Employees :
Hunter Reeves
March 15, 2024
Xavier was attentive and listened to where I was coming from when trading in my car I am happy with the outcome. from when trading in my car I am happy with the outcome. More
by kstacker
March 14, 2024
It is well maintain, the workers were wonderful and tired to help us the best they can. to help us the best they can. More
by KFRUEH16
