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Honda Universe
Lakewood Township, NJ
1,682 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,682 reviews
Verified Customer
Helpful November 18, 2022
Gracias a honda universe por la oportunidad de poder comprar mi primer carro seminuevo, gracias a Jose por l ayuda y apoyo que me brindo, muchas gracias dios me los bendiga. comprar mi primer carro seminuevo, gracias a Jose por l ayuda y apoyo que me brindo, muchas gracias dios me los bendiga. More
by LENNYSONIDERO
Employees Worked With
November 18, 2022
Personable staff, easy process to trade in my CRV lease and obtain a new 2023 CRV lease. and obtain a new 2023 CRV lease. More
by NBUSP04
November 12, 2022
Please be careful at this dealership. I have purchased several cars from them over the past dozen or so years. John McGraw is a con artist. He has cost me several thousand dollars with hi I have purchased several cars from them over the past dozen or so years. John McGraw is a con artist. He has cost me several thousand dollars with his phony salesmanship. The last 3 leases in particular, my lease end paperwork came back with thousands of dollars in unnecessary charges. Mr McGraw swore he would take care of these issues. This never happened. I will NEVER purchase from this dealership again. Mr McGraw, you lost a very loyal customer as well as my wife and daughters business. You should be ashamed of yourself!!! More
by mikemarz62
November 09, 2022
Great sales team and management. I walked into Honda Universa on Friday Oct. 28th to find a Honda CR-V Hybrid. Danny Patel met me by the door, asked me what I was looking for, and s I walked into Honda Universa on Friday Oct. 28th to find a Honda CR-V Hybrid. Danny Patel met me by the door, asked me what I was looking for, and showed me a CR-V Hybrid that someone was picking up that night. Once he understood that I was looking for a similar vehicle, he checked the inventory and found a CR-V Hybrid coming in the next few days. We made a deal that night and my car was delivered on Tuesday, Nov 1st! TY! More
by JGPHAYES
November 04, 2022
Dealership was very good, and very efficient. Loved the service at Honda Universe. Will be back again! Loved the service at Honda Universe. Will be back again! More
by GONZALEZSAMANTHA613
Employees Worked With
November 04, 2022
Honda universe provides me great service and we’re all very nice and accommodating. Definitely would use them again very nice and accommodating. Definitely would use them again More
by PATTOOMEY
November 03, 2022
The process was easy. no pressure from any sales.person or management. As a matter of fact management was very accommodating. no pressure from any sales.person or management. As a matter of fact management was very accommodating. More
by MGIORD1876
November 02, 2022
Excellent sales department, personable while helping me, the customer and my family, figure out what vehicle I was really needing and/or wanting without feeling pushed to purchase before I was ready. the customer and my family, figure out what vehicle I was really needing and/or wanting without feeling pushed to purchase before I was ready. More
by IAMCOUSCOUS2
