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Honda Universe
Lakewood Township, NJ
1,851 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,851 reviews
Verified Customer
May 05, 2023
I originally planned on looking at 2 different used cars and a couple of new cars. I decided not to get the new ones, and neither of the used cars was available when I arrived, but Joe listened to what I w and a couple of new cars. I decided not to get the new ones, and neither of the used cars was available when I arrived, but Joe listened to what I was looking for and showed me another used car that I fell in love with. I still returned to see the original used cars (and Joe came in on his day off to show them to me), but I preferred the one Joe showed me. It's perfect! Joe explained the difference between a few models I was considering and the different trim levels. He was also candid about the pricing and payment options and patiently answered all of my questions. Corey was great when it came to the actual purchase. He explained the different warranty options and all the paperwork that had to be signed. There's a lot to sign, but Corey was very personable and entertained us with stories throughout the process. Overall, the whole process was pretty painless and as quick as it could be. I would return to Honda Universe in the future to make another purchase. Next, I'll see how the service department is :) More
by CW
May 05, 2023
Very good service all the way around, from start to finish. This is the kind of service that makes you come back. finish. This is the kind of service that makes you come back. More
by LARRYFONVILLE
Employees Worked With
Other Employees :
Al Cunha, Sam Moncayo, Brian D'Zio, Corey Bean
May 04, 2023
The staff was super friendly. 2nd car from Honda universe, I will definitely be back. 2nd car from Honda universe, I will definitely be back. More
by JS
April 30, 2023
Matt was great . Got the deal done. Great experience. Will use in the future for next car Got the deal done. Great experience. Will use in the future for next car More
by YEAHTHISISROB
April 29, 2023
Danny was professional and friendly. He was very accommodating and answered our questions satisfactorily. The process was less stressful with Danny. He was very accommodating and answered our questions satisfactorily. The process was less stressful with Danny. More
by EMSANTIAGO16
April 22, 2023
As the owner of Car Concierge Plus, a nationwide car buying and leasing business, it's always weird when I'm on the client side of things. I have worked with and known Nick Salerno for the past 10 years buying and leasing business, it's always weird when I'm on the client side of things. I have worked with and known Nick Salerno for the past 10 years and he is a constant gentleman and true professional. No nonsense, no lying, no back and forth - he's the real deal and Honda Universe is lucky to have him on their team! More
by TOMP5000
Employees Worked With
Nick Salerno
April 22, 2023
Corey bean was polite but never kept his word very unpredictable and slow as mother goose unpredictable and slow as mother goose More
by TONYTHORPESR
Employees Worked With
Other Employees :
Michael Manfre, Corey Bean
