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Honda Universe

Lakewood Township, NJ

4.8
1,863 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,863 reviews

April 22, 2023

As the owner of Car Concierge Plus, a nationwide car buying and leasing business, it's always weird when I'm on the client side of things. I have worked with and known Nick Salerno for the past 10 years More

by TOMP5000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
Apr 23, 2023 -

Honda Universe responded

Thank you for sharing your five-star rating! We are thrilled to hear that Nick Salerno was able to assist you throughout your car buying experience. We hope to see you again!

April 22, 2023

Corey bean was polite but never kept his word very unpredictable and slow as mother goose More

by TONYTHORPESR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Manfre, Corey Bean
Apr 23, 2023 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership and would like the opportunity to speak with you and make things right. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

April 21, 2023

Steve was very professional. He answered all our questions. They were very accommodating. We were satisfied with our purchased. More

by DANICORA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Stephen Delpizzo
Apr 21, 2023 -

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Steve was able to assist you throughout your visit. We hope to see you again!

April 19, 2023

The dealership was accommodating and they were able to sort out the car I wanted. They were good at helping me select the vehicle, giving us the demo, and sorting out the finances and payment for the vehi More

by jasonortigoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Mundo-Hernandez, Al Cunha, Corey Bean
Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 19, 2023

The dealership was accommodating and they were able to sort out the car I wanted. They were good at helping me select the vehicle, giving us the demo, and sorting out the finances and payment for the vehi More

by jasonortigoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Mundo-Hernandez, Al Cunha, Corey Bean
Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 19, 2023

The dealership was accommodating and they were able to sort out the car I wanted. They were good at helping me select the vehicle, giving us the demo, and sorting out the finances and payment for the vehi More

by jasonortigoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Mundo-Hernandez, Al Cunha, Corey Bean
Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 17, 2023

We recently picked up our second Honda and worked with Matt on both occasions. Our experience was smooth and hassle free. More

by MJBROWN171
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 16, 2023

We just purchased a new 2023 Honda Pilot and our experience was fantastic! The Sales and Management staff treat us like family, and the entire process was smooth, professional and quick. We have b More

by PETERSEN4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 16, 2023

They were ready for my arrival with the car I wanted to test drive. Yvette was very attentive More

by LAURA.CARLSON414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Yvette Rivera-Coates, Corey Bean
Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

April 15, 2023

My experience was excellent. It was a fast and easy transition to my new car. More

by VCJMURPH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

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