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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,851 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,851 reviews

April 07, 2023

Dealership honored the price we got from trueprice. Danny was professional and didn't rush us to purchase the vehicle. His patient made the purchase experience very pleasant. More

by RTANG456
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Bean
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Apr 08, 2023 -

Honda Universe responded

Thank you for sharing your five-star rating! We are thrilled to hear that Danny was able to assist you throughout your car buying experience. We hope to see you again!

April 06, 2023

This dealer is great and Danny was a pleasure and huge help in finding my car. More

by VICKYMONTALTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Honda Universe responded

Thank you for sharing your experience with Danny! We are so glad that he was so helpful during your visit!

April 02, 2023

Great people to work with everyone is helpful overall great experience I’ll recommend my friends and family to Honda Universe More

by DANNYPATEL15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Sam Moncayo, Brian D'Zio
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Apr 03, 2023 -

Honda Universe responded

We're so glad to know that our team provided you with great customer service and you're willing to recommend us as well. Thanks!

April 02, 2023

Have bought four vehicles so that must mean something. Danny Patel is great to work with. More

by GEORGEMAZEIKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Honda Universe responded

Thanks for sharing your outstanding feedback. It's so nice to hear that Danny Patel is great to work with and you're pleased.

April 02, 2023

This was the second car I leased from here. Joe was great. I would buy another car from Honda Universe. More

by PULLTOY2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
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Apr 02, 2023 -

Honda Universe responded

It's wonderful to hear that Joe was helpful with your second car lease and everything was great. Thanks for the terrific recommendation as well.

April 01, 2023

Wonderful customer service and great deals at Honda Universe. Definitely would go back and refer people More

by MIADERUITER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Corey Bean
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Apr 02, 2023 -

Honda Universe responded

It's really nice to hear that you received wonderful customer service and you appreciate our team and our great deals. Thanks for sharing your recommendation.

March 31, 2023

Sue Simone was our saleswoman. She was great. She got us a great car at a good price. She considered our needs while guiding us through the process. She wasn't overbearing but she More

by RMCMICHAEL2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian D'Zio, Corey Bean
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Apr 01, 2023 -

Honda Universe responded

It's really great to hear that Sue Simone was very helpful and you're pleased with everything. Thanks for sharing your kind remarks!

March 31, 2023

Yvette was a total gem in helping us out. She was extremely polite and accurate in knowing what we desired More

by KIDDIESIT4U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Yvette Rivera-Coates, Corey Bean
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Mar 31, 2023 -

Honda Universe responded

Thanks for telling us that Yvette was very helpful and polite and you're pleased with everything.

March 31, 2023

I was told I could not negotiate the rate for financing. Later I found out could negotiate the rate. But the deal was done. More

by BLITZ0621
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Cunha, Nico Demaglhaes, Stephen Delpizzo
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Mar 31, 2023 -

Honda Universe responded

Thank you for taking the time to provide us with your feedback. We apologize that you had this experience with us, because customer satisfaction is our top priority. Please give John McGraw a call at (732) 370-9700 x4109 to discuss this further.

Apr 01, 2023 -

BLITZ0621 responded

To provide a good experience for customers, service representatives should be upfront and honest with customers.

March 29, 2023

Such an amazing experience with Neil and Nick! 100% will be back, so in love with my 2023 CRV Sport Touring! More

by DNEIVIDOMSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Honda Universe responded

It's really great to hear that Neil and Nick were so helpful to you. Congratulations on your new 2023 CRV Sport Touring!

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