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Honda Universe

Lakewood Township, NJ

4.8
1,862 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,862 reviews

March 05, 2022

One of the best dealership experiences I have had. Cane from out of state and within a couple hours a test drive and deal for my new car was made. Very personal staff. 100% happy More

by JSTRICOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Glenn Swenson, Brian D'Zio
Mar 06, 2022 -

Honda Universe responded

We're so glad to know that our team was helpful and you went out of your way to visit our dealership. Thanks for your kind remarks and we'll look forward to helping you again with any future needs.

March 05, 2022

Wonderful car buying experience! I was able to come to a deal quickly and did not feel any pressure to buy. Would recommend this dealership to anyone More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Swenson
Mar 06, 2022 -

Honda Universe responded

It's great to hear that you had a wonderful car buying experience and you received a deal quickly, and you're willing to recommend us so highly. Thanks!

March 04, 2022

I had a choice between 2 dealerships and the promptness of Honda Universe won my business More

by JARRODFUHRING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Mar 05, 2022 -

Honda Universe responded

We enjoy hearing that our team was very prompt and you're pleased with everything. Thanks!

March 04, 2022

The sales person I dealt with was GREAT. Her name is sue. Make sure u see her if your buying a vehicle. More

by ALEXBALLA68
Recommend Dealer
Yes
Employees Worked With
Sue, Al Cunha
Mar 05, 2022 -

Honda Universe responded

It's wonderful to hear that Sue was very helpful, and you're pleased with everything. Thanks for recommending her so highly!

March 04, 2022

I found the integrity level to be low You charge 1595 for various fees, one of which includes inspection of the vehicle and your staff let me drive away in a vehicle that has 2 leaking broken front shoc More

by EDBEANS1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Al Cunha, Gustavo Avelino
Mar 05, 2022 -

Honda Universe responded

Thanks for taking the time to provide us with your feedback. We apologize that you had this experience with us. Here at Honda Universe, our customer's satisfaction is our top priority. Please give John McGraw a call at (732) 370-9700 x4109 to discuss further. Thank you.

March 03, 2022

Awesome. . well worth the money.. I love my 2022 Crv touring.the dealership was great. More

by ANSIT23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Glenn Swenson
Mar 04, 2022 -

Honda Universe responded

It's great to hear that you had a good experience, and you love your new 2022 Crv touring. Thanks!

March 01, 2022

I traveled from out of state to purchase a car from them. Honda Universe made it easy. I was in an out under an hour. Would definitely buy from them again! More

by AMANDA.METIVIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Mar 02, 2022 -

Honda Universe responded

We're glad to know that our team was so helpful and they made everything easy! Thanks for the great 5-star rating and we'll look forward to helping you again with any future needs.

February 28, 2022

Steve is the best, always takes care of his customers. Sean in finance very helpful too. More

by JOEPALUMBO11250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Mar 01, 2022 -

Honda Universe responded

It's wonderful to hear that Steve and Sean were so helpful, and you're pleased with everything. Thanks for the great 5-star rating!

February 26, 2022

Danny was awesome! Very knowledgeable and patient, especially with my 5 year old!! Be back again for sure!! More

by NORTHLIONSCOACH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Brian D'Zio
Feb 26, 2022 -

Honda Universe responded

Thank you for telling us that Danny was awesome, as well as very knowledgeable and patient. It's great to hear that you and your young son had a good visit. Thanks and we'll look forward to helping you again with any future needs.

February 26, 2022

Very friendly and courteous every time I bring my vehicles in. Been coming here for about 7 years now and it still feels like a family when you come in for any service or questions. More

by kseymou02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Honda Universe responded

It's wonderful to hear that our service team is very friendly and courteous. We also enjoy knowing that you've been coming to us for 7 years now and you feel like family. Thanks so much for your kind remarks!

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