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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,862 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,862 reviews

February 25, 2022

Tienen un excelente servicio y siempre están dispuestos a ayudar a los clientes, por eso lo recomiendo siempre More

by ANABEL CASTILLO COLÓN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
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Feb 26, 2022 -

Honda Universe responded

Gracias por decir que nuestro equipo es excelente y que aprecia nuestro excelente servicio de atención al cliente. Gracias por la excelente recomendación también.

February 24, 2022

I had a great experience and very good customer service and very clean everything thank you More

by 2017LOPEZBENITO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
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Feb 26, 2022 -

Honda Universe responded

It's great to hear that you had a good experience, and you found our dealership to be clean, and you're pleased with everything. Thanks!

Feb 27, 2022 -

2017LOPEZBENITO responded

Your welcome ...i was pleased with the purchase i made...me and my family loved the car. Thank you very very much we love the car

February 22, 2022

The dealership was spacious and very presentable. The entire staff on the floor was very friendly. As I visited several times, the place and employees made it easy to return. Especially when I need More

by Gunzelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Marter, Nico Demaglhaes
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Feb 22, 2022 -

Gunzelman responded

Because the markets are all scary at this time throughout the world, I was hopeful to get a new car before anything else terrible happens. Wanted it in my garage just because!!! I went into this knowing that selection was going to be scarce, but was pleasantly surprised with the cars that were available. Of course they were literally unloaded off the truck as we were signing the deal. I am glad I did it and was very happy with my Salesman, Ryan Marter. I know he is just beginning in this field and I wish him a profitable and successful future in all of his endeavors.

Feb 24, 2022 -

Honda Universe responded

Thanks for your very kind feedback. We really enjoyed hearing that Ryan Marter was so helpful and you were pleased with our selection. Thank you for sharing your kind remarks and we'll look forward to helping you again with any future needs.

February 17, 2022

Todo muy profesional recomendado Gustavo muy amable se los recomiendo salí con el carro que queria More

by PILAROSCAR64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Gustavo Avelino
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Feb 18, 2022 -

Honda Universe responded

Gracias por recomendar Gustavo. Es bueno saber que es muy amable. ¡Felicitaciones por tu nuevo auto!

February 16, 2022

Very friendly and courteous. They went out of their way to accommodate me. Will buy from this dealership again More

by DONDESMEDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Gustavo Avelino
Report | Print
Feb 17, 2022 -

Honda Universe responded

It's great to hear that our team went out of their way to be accommodating and you're willing to visit us again. Thanks!

February 11, 2022

The dealership was very helpful and assisted me in getting into a great vehicle quickly. More

by MKATZ1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
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Feb 11, 2022 -

Honda Universe responded

It's great to hear that our team was very helpful and you were able to find the right vehicle quickly! Thanks.

February 10, 2022

Matt Van Pelt and the team made getting my car easy and enjoyable. I ‘ll be back for my next one. More

by JWBUCK12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
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Feb 11, 2022 -

Honda Universe responded

Thanks for sharing your feedback, it's wonderful to hear that Matt Van Pelt and our team made your car purchase easy and enjoyable. We'll look forward to helping you again with any future needs!

February 08, 2022

Not too pushy and very friendly. A very comfortable easy going experience. Questions answered accordingly More

by DANIELLEOKEEFEXO97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Brian D'Zio
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Feb 09, 2022 -

Honda Universe responded

It's great to hear that our team was so easy-going, and they were able to answer your questions, and you're pleased with everything. Thanks!

February 03, 2022

Outstanding communication and professionalism. Would 100% recommend anyone in the market for a new or used car. More

by KBECKER1285
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Report | Print
Feb 04, 2022 -

Honda Universe responded

Thank you for saying that our team is outstanding, and they were very professional as well. We really appreciate your great recommendation for anyone looking for a new or used car. Thanks again!

January 31, 2022

The dealership was very welcoming. They greeted me with hellos and helped me with getting my new car. More

by MARIAHRAMOS99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Yvette Rivera-Coates
Report | Print
Jan 31, 2022 -

Honda Universe responded

It's great to hear that our dealership was very welcoming and you're pleased with your new car. Congratulations!

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