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Honda Universe
Lakewood Township, NJ
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,865 reviews
April 09, 2021
Everyone at Honda are always very personable, professional and knowledgeable. The service agent Lisa always greets you with a great smile. She is always very helpful, professional, knowledgeable professional and knowledgeable. The service agent Lisa always greets you with a great smile. She is always very helpful, professional, knowledgeable and make you feel very comfortable. More
by RICHIE7644
Verified CustomerEmployees Worked With
Lisa in service
April 08, 2021
Very professional and knowledgeable staff. Made my experience fairly painless and effortless. Would definitely recommend them to anyone. They just need to update the customer area. experience fairly painless and effortless. Would definitely recommend them to anyone. They just need to update the customer area. More
by MJCSR6675
April 07, 2021
The experience with everybody at this dealership went extremely effortless. I was in and out and everyone I was in contact was polite and knowledgeable. extremely effortless. I was in and out and everyone I was in contact was polite and knowledgeable. More
by RIV293
April 07, 2021
I recently purchased a CRV at Honda Universe and had my car in for service for installation of roof rack. The work was completed on a timely basis at a fair price. car in for service for installation of roof rack. The work was completed on a timely basis at a fair price. More
by RSANDS8017
Employees Worked With
April 07, 2021
Very good service. Neil and Fred are the best!!! Got me into my 2021 Civic in no time with no hassle or delay. You guys are the best. into my 2021 Civic in no time with no hassle or delay. You guys are the best. More
by GIBSONMARVIN0
April 07, 2021
Such an amazing experience! They really made sure I left satisfied and with a new vehicle! Paul was also super helpful and kind! Thank you again!! satisfied and with a new vehicle! Paul was also super helpful and kind! Thank you again!! More
by BECCA6777
Employees Worked With
Other Employees :
Al Cunha, Paul Dugan
April 05, 2021
We had a great experience trading both our Odyssey and Fit. Jose made the process smooth and easy. It was a pleasure to deal with Sean at the finance department as well. Great teamwork! Fit. Jose made the process smooth and easy. It was a pleasure to deal with Sean at the finance department as well. Great teamwork! More
by Yves T
April 04, 2021
Took my '19 Civic Sport in for service and ended up trading it for a '21 CRV Hybrid. Had an issue with the driver mirror, but it was replaced, issue still exists but its not as bad as it was. Service d trading it for a '21 CRV Hybrid. Had an issue with the driver mirror, but it was replaced, issue still exists but its not as bad as it was. Service department was also very good. Matt was also a very good salesman to deal with. Would highly recommend to anyone looking to buy or lease a Honda. More
by Devon
Employees Worked With
April 03, 2021
Easy and smooth experience getting the car I had my eye on. Steve was great and his manager Nick helped us put together a great lease deal. I can’t wait to pick up my car on. Steve was great and his manager Nick helped us put together a great lease deal. I can’t wait to pick up my car More
by IMEZZETTONE
