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Honda Universe

Lakewood Township, NJ

4.8
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,865 reviews

March 21, 2021

Tony was very responsive and accommodating to our CRV service needs. He explained what was required and the team delivered on time. Highly recommend Tony. More

by CAMANO70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony - Service Advisor
Mar 22, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! It's so great to know Tony provided you with amazing service and made your experience a great one. We truly appreciate your kind words and hope to see you again in the future!

March 20, 2021

We had an excellent experience with our salesperson Matt Van Pelt. We had a few questions after our purchase and Matt responded on Sunday and evenings. Best experience I’ve had in 50+ years of car buying! More

by Whmontgomery47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with Matt! We're so pleased to know he could assist you and make your experience one to remember!

March 18, 2021

Wow what a fantastic experience, the technician was professional and timely. The rest of the service department was terrific as well. Great job, will return. More

by GMETAXAS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Dugan, Patryk Delikat
Mar 19, 2021 -

Honda Universe responded

Thank you for the positive five-star review! We're so pleased to know you had a great experience at our dealership and we hope to see you again soon!

March 18, 2021

Fantastic would,very friendly and knowledgeable . Jose Martinez my sales person was very patient and helpful.Also they have a great service department very pleasant experiance More

by JOANNAFRIGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Swenson
Mar 19, 2021 -

Honda Universe responded

Joanna, thank you for the great five-star review! We're so pleased Jose could assist you and make your experience one to remember. We look forward to seeing you again soon!

March 18, 2021

Best place to go. They work with you, i was in and out. They were nice and listen to what i wanted to get into. More

by SPRIGGSRANA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha
Mar 19, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words!

March 18, 2021

I had a great experience at Honda universe I am very happy with my 2021 Honda Civic thank you very much Yvette Rivera and Al More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Yvette Rivera-Coates
Mar 18, 2021 -

Honda Universe responded

Geri, thank you for taking the time to provide such positive feedback! We hope you love driving around in your new 2021 Honda Civic!

March 18, 2021

So I use to work at dealerships in Lakewood. We never offered the kind of friendly, family like atmosphere that I experienced at Honda Universe. Matt Van Pelt is a great guy who took great care of me. Ni More

by firegod3117811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Ozzy Rosa, Glenn Swenson, Sam Moncayo
Mar 18, 2021 -

Honda Universe responded

Thank you for the amazing five-star review! It sounds like our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again in the future!

March 17, 2021

Friendly dealership.Neil Goldstein was very patient and Friendly dealership. Neil Goldstein was very patient and understood my needs. Made my visit pleasant and relaxing. Answered my questions and more. N More

by TDFORM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! We're so pleased to know Neil and Nick were able to assist you and make your experience a positive one. We appreciate your kind words and look forward to working with you again soon!

March 17, 2021

Excellent Service, very pleasant and knowledgeable staff. This is my third vehicle from Honda Universe and its just as great as the last two. I would recommend to all. More

by laura08723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont recall
Mar 18, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us, Laura!

March 16, 2021

Excellent And wonderful job people, I love my Pilot! my pilots Elite is my favorite Luxury SUV I almost loved,Steve is my excellent Guy! Thank God More

by Elizabeth Agyekum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn the Boss/ Sean June /lisa, Ozzy Rosa, Glenn Swenson, Paul Dugan
Mar 17, 2021 -

Honda Universe responded

Elizabeth, thank you for the positive feedback regarding your recent experience with us! We're so happy you love your new Honda Pilot and we hope to see you again in the future!

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